Using Negative Examples to Teach Ethics? Why It’s Not Enough.

20140707_200217By Linda Fisher Thornton

How many times have we tried to teach people about ethics by explaining every detail of what it doesn’t look like? We describe laws and regulations and ethics guidelines in great detail, then ask attendees if there are any questions. After learning in great detail how to stay out of trouble, the thought on their minds may just be “Okay, now I know what NOT to do.”

We can’t teach ethics by giving people negative examples.

Just as we don’t learn how to drive a car by only hearing about accidents, we don’t learn ethical behavior by hearing about the times someone didn’t use it. It should be obvious to us, but the lure of focusing on complying on laws and regulations is strong. Those laws and regulations, though, are only designed to prevent the “what not to do” examples we hear about in the news. So “teaching” them is only teaching people how to avoid punishment.

The trap in teaching people how to avoid punishment is that it doesn’t build an ethical culture. An organization can have everyone comply with laws and regulations, and still be unethical. Why? Because ethics is about leading with positive values, not just preventing ethical failures. If we focus people’s attention primarily on the shadow side of ethics (unethical choices) we are missing the point entirely.

Ethics is about leading with positive values, not just preventing ethical failures.

Values Build Ethical Cultures

Positive values like respect, care, transparency, sustainability and service help build ethical cultures. Teaching people what they look like, and how to work together using them helps build trust and improve ethics.

“In an ideal workplace, structures and relationships will work together around core values that transcend self-interest.”

Shaping an Ethical Workplace Culture, SHRM Foundation

We need to keep the focus on what we want people to do, not just what we don’t want them to do. We need to clear up ethical grey areas with positive values.

Take a moment to think about how often you talk about compliance and how often you talk about values. Be sure you talk about positive values at least as often as you talk about compliance. Values represent a higher level of ethics than laws do, so ask for the level of ethics you want.

 

522For more, see new book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
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Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

5 Reasons Ethical Culture Doesn’t Just Happen

EthCultureBy Linda Fisher Thornton

Don’t assume that an ethical culture will just happen in your workplace. Even if you are a good leader, ethical culture is a delicate thing, requiring intentional positive leadership and daily tending. It requires more than good leadership, more than trust building, and more than good hiring.

Why does building an ethical culture require so much more than good leadership? Ethical culture is a system of systems, and just putting in good leadership, trust-building and good hiring doesn’t make it healthy.

Managing people systems requires that we pay just as much attention to what we “take out” as what we “put in.”

Just dealing with obvious ethics lapses won’t ensure that they don’t happen again, and fixing them won’t build an ethical culture. Building an ethical culture requires that we both “put in” ethical values and “take out” negative behaviors that erode trust. Culture is subtle, and we must be just as careful with “unspoken rules” as we are with “corporate messages.” 

Here are 5 reasons why ethical culture doesn’t just happen, followed by a 10 minute podcast with proactive strategies for building an ethical culture.

5 Reasons Ethical Culture Doesn’t Just Happen 

1. Ethical culture is a human performance system that must align across multiple functions.

2. Ethical culture depends on consistent messages about ethics across the organization and a safe space to talk about grey areas not covered by corporate values and ethics codes.

3. Ethical culture requires zero tolerance for abusing situations for personal gain, and quick correction of behaviors that fall outside of expected values and behavior.

4. Ethical culture requires trust, and must be built on a high foundation of positive values (respect, care, sustainability), not on a low foundation of compliance with laws.

5. Ethical culture requires that every member of every team be held accountable for living out ethical decision-making and ethical behavior. No exceptions.

I was recently interviewed on Federal News Radio “In Depth With Francis Rose” about strategies for developing an ethical culture.  Key points raised in that conversation are important for all leaders. For more detail about ethical culture building, listen to the full 10 minute interview.

There’s another important variable that makes building an ethical culture tricky – it requires a learning mindset. Making ethical choices in a global society requires high level thinking, and we must approach it as a long-term learning process. We must avoid the easy temptation to look for a quick fix, because linear problem-solving never fixes a broken system.

522For more, see new book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LL

13 (Culture-Numbing) Side Effects of Toxic Leadership

Toxic Culture 2By Linda Fisher Thornton

A reader commented on the post Can A Toxic Leader Be Ethical? Yes and No  requesting more information about the organizational side-effects of toxic leadership. If you have ever worked for a toxic leader (myself included) you have already experienced the powerful negative side effects first-hand.

When people are treated as “less than human,” “less than capable” or as “pawns in a game” some extremely negative things happen in the organization that derail its success. Attempts to control what people do and say makes them feel inadequate and unappreciated. Withholding information to preserve power creates an environment of suspicion. 

The effects of these behaviors over time is numbing. The downward effect on morale and productivity is easily visible in the fear, frustration and uncertainty on people’s faces. 

13 (Culture-Numbing) Side Effects of Toxic Leadership on Organizational Culture

  1. Low productivity

  2. Low morale

  3. Rampant fear

  4. High stress

  5. Decreased learning

  6. Employees becoming detached and insulated to protect themselves

  7. Detached employees help each other less and don’t communicate as proactively

  8. Lack of proactive communication and teamwork leads to diminished company reputation

  9. Employees fail to find meaning in their work

  10. People dread what each day may bring

  11. Trust in each other and in the organization is lost

  12. People leave, generating high turnover

  13. The ripple effect from #1-12 above leads to deteriorating organizational results

Toxic leadership is unethical. It harms people, groups and organizations. The side effects are crippling. We must carefully prevent this kind of un-leadership from happening in our organizations.

To learn more, see Can a Toxic Leader Be Ethical? Yes and No . You may also enjoy Marla Gottschalk’s article Managers Beware: What Toxic “Jane” or “Joe” Can Do To Your Team.

 

522For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

Is Your Leadership Net Positive?

By Linda Fisher Thornton

Generating an intentional positive ethical impact is the successful ethical leadership of the future, and it’s already here. The Forum For the Future describes it as net positive leadership – making a positive contribution to society and leaving things better than we found them. This commitment represents a higher level of ethical leadership than just preventing harm – we are preventing harm and adding value.

“The ambition of business has to change. From doing less harm to becoming net positive.”

Net Positive: A new way of doing business, A Report by the Forum For the Future, World Wildlife Fund and The Climate Group.

The net positive leadership concept is a natural extension of our changing awareness of the purpose of leadership. In the recently published book 7 Lenses, I describe how our understanding of the purpose of leadership has evolved over time from transactions to service and more recently to the greater good.

Fully-honoring-the (1)

In The Guardian article “Can a business really be net positive, and if so, how do we judge success?” Oliver Balch writes that “Any movement needs its champions, and net positive boasts a coterie of early cheerleaders, including Kingfisher and IkeaCoca-ColaRio Tintoand BT (on carbon).” As business leaders embrace the net positive movement, Oliver explains, they may discover that it is difficult to tackle becoming net positive in every aspect of the business at once – leaders in the net positive movement start with one area that is pivotal to their brand. 

There is the danger that some companies will promote their net positive progress in one area of the business while causing harm in other areas. As explained by Steve Downing in “How net positive could turn out to be net negative” “practitioners of net positive should confront the negatives in their policies and make them part of their story.” 

An ethics award and an ethics violation don’t net out to equal good ethics. One area of positive impact and one area of harm do not add up to net positive business.

“Net Positive” gives us new terminology for understanding the positive impact of our leadership. While it will be challenging to implement, it provides us with a stretch goal that will make our leadership more impactful. 

There is a very human side to the net positive equation that includes enhancing people’s lives and helping them grow. Take a moment to think about your daily leadership. Would the people and groups you lead describe it as “Net Positive?”

 

522 For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

How to Build an Ethical Culture

 

2013-08-06 18.38.33By Linda Fisher Thornton

Today I’m sharing hand-picked resources about how to build an ethical culture. The most recent one was just published this week by Government Executive magazine. They acknowledge complexity, and are based on performance improvement and ethical principles. 

This collection provides practical advice for how to build high trust cultures and keep the ethics conversation alive. Use it to create workplaces where people thrive and where “ethical” is a way of life.

Ethical Culture Building

How to Build a Strong Ethical Culture at Your Agency Government Executive (just published this week!)

Got Ethics? Are You Positive? Leading in Context Blog

Managing Ethical Leadership as a Performance System Leading in Context Blog

How Do We Achieve Corporate Integrity? Leading in Context Blog

5 Ways CEOs can Build an Ethical Culture Leading in Context Blog

Building an Ethical Culture (Webcast), ASTD, The Public Manager Webcast (Requires entering email address)

Ethical Leadership Culture: The Case of the Dissenting Senior Leader, Leading in Context Blog

Bringing Out the Best in People and Organizations, Leading in Context Blog

Well-Being is Trending, Leading in Context Blog

Having Meaningful Ethics Conversations

What is Ethical Leadership? Leading in Context Blog

Leading the Conversation About Ethical Leadership, Leading in Context Blog 

How Current is My Message About Ethics? Leading in Context Blog

Getting Past Murky Uncertainty Leading in Context Blog

Developing an Ethical Mindset

What Ethical Leaders Believe, Manifesto via ChangeThis.com

It’s Not About Us, Leading in Context Blog

15 Ways to Encourage Moral Growth in Leadership, Leading in Context Blog

Ethics Isn’t Finite: It’s Evolving, Leading in Context Blog

Trust Building

10 Things Trustworthy Leaders Do, Leading in Context Blog

Building Trust: What to Weed Out, Leading in Context Blog

Ethics and Trust are Reciprocal, Leading in Context Blog

Developing Ethical Leaders

Dealing With Complexity in Leadership, Leading in Context Blog

5 Leadership Development Priorities, Leading in Context Blog

Developing the Ethical Leader of the Future, Leading in Context Blog

522For more, see Linda’s book 7 Lenses 

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

Getting Past Murky Uncertainty

MurkyUncertaintyBy Linda Fisher Thornton

Workplace issues are complex and opinions vary about the right thing to do in challenging situations. This complexity and uncertainty combine to create a “murky uncertainty” that may keep people from giving us their best, most ethical performance.

Leaders may intend to create an ethical culture, but may still have difficulty getting past the murky uncertainty about what ethics means. To move beyond the uncertainty, we need to take the time to talk about ethical behavior and how we will make ethical decisions. Taking these three actions as part of our overall leadership strategy will help us clear up the conversation about ethics:

1. Make It Safe To Talk Openly About Ethics

Some people think that it’s risky to talk openly about the ethical choices we have to make. They are concerned that people will discover what they’re uncertain about.  I believe that it is much more risky NOT to talk openly about the ethical decisions we’re making. I would rather have an employee know that I am actively struggling to make an ethical decision in a difficult situation than to have them think that I make decisions without considering the ethical impact.

2. Ask People What Is Unclear 

There will always be areas where people are unclear about the most ethical course of action, and what the organization wants them to do. Just ask them. I would guess that in many organizations one of the top issues people are unclear about is how to balance out seemingly competing requests. For example, “use the highest ethics in all we do” and “reach your quarterly targets.” If sales are down, what should we do?? Which one of these goals can be bent a little short term (and please don’t say ethics).

3. Clear It Up With Clear Conversations

What is on your regular meeting agendas? Is it project reports and corporate updates? When we gather people together, we should be talking about our complex challenges and how to make ethical choices in difficult situations.

Clear EthicsWhen we make it safe to talk about our difficult challenges and how we will handle them ethically, we help people move beyond murky uncertainty.

Clear Conversations Lead to Clear Ethics

By having clear conversations about ethics. we empower people to make ethical choices when we’re not around. We prepare them for the real world challenges they’ll have to handle. We build their confidence that they can trust us to help them, and that we will uphold the highest ethics in all that we do… Now that’s clear!

 

 

 

522For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

 
 

 

 

5 Reports Say Business Ethics is Improving

5 Reports

By Linda Fisher Thornton

What do Deloitte, Strategy & PwC, Dow Jones, The Ethics Resource Center and LRN have to say about trends in business ethics? Get ready for some good news:

“A new era of the responsible enterprise may be here to stay.”

Chris Park and Dinah A. Koehler, “The Responsible Enterprise: Where Citizenship and Commerce Meet’, Deloitte University Press

 

“CEOs are increasingly seeking ‘good growth’ aligned with business ethics and sustainability.”

Dennis Nally, The Trust Agenda, Strategy and Business,  PwC Strategy& Inc.

 

“NBES 2013 reveals substantial good news about the state of ethics in American workplaces.”  “The steady and sharp drop in misconduct since 2007 suggests that something both fundamental and good is taking place in the way Americans conduct themselves at work. “

Ethics Resource Center, 2013 National Business Ethics Survey

 

“Fewer companies report ever having lost business to unethical competitors.”

Dow Jones Anti-Corruption Survey Report Results 2014

 

“Many steps forward, just a few back, and still a long way to go.”

LRN, 2014 Ethics and Compliance Program Effectiveness Report

 

While these reports hold very encouraging news, we must remember where we are. While overall business ethics is improving, it is improving from a low starting point.  It will take more time and intentional effort to get to where we need to be. 

Some business leaders have realized that proactive ethics meets constituent expectations, delights employees and leads to better overall organizational performance. These proactive ethical leaders build a culture based on high standards and positive ethical values and enable their organizations to live up to those standards every day. This is the future of business. Are your leaders ready?

Got Ethics? Are You Positive?

10 Forces Fueling the Values-Based Leadership Movement

Developing the Ethical Leader of the Future

 

522

For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

 

Ethics and Trust are Reciprocal

20140323_173426By Linda Fisher Thornton

I was asked recently to explain in simple terms how ethics and trust are related. It is a great question, because we define trust and ethics in so many different ways.

Here are some observations about how trust and ethics are related, and what their relationship means for us as organizational leaders.

What is the Relationship Between Ethics and Trust?

Proactive ethics is part of what it takes to build trust.

Building trust is part of what is required to maintain good ethics.

Ethical behavior and choices help build trust.

High trust environments encourage better ethics.

When trust is lost, people are less likely to uphold the organization’s ethics.

When ethics is absent, trust is elusive.

The Positive Balance

What does all of this mean to us as leaders? It means that ethics and trust are reciprocal and mutually reinforcing. Improving one improves the other. Damaging one damages the other.

Ethics and trust are reciprocal. They are mutually reinforcing. 

If we lead in ways that are trustworthy, we are fulfilling an important part of our responsibility as ethical leaders. When it comes to leading ethically, trust is not a nice-to-have,  it’s a “must have.” If we lead ethically, that lets people know they can count on us, and being able to count on us builds trust with individuals and within the group.

Ethics and trust are inseparable. They travel together.

Trust and ethics travel together, as if tethered with a bungee cord. One will not travel far without pulling the other with it. For example, if I intentionally improve my ethics, that will also begin to improve trust. If I work on improving trust, that will also increase the chances that my team is watching out for ethics and would alert me if something happened that would put us as risk.

Exercising Ethics and Trust 

Ethics and trust act in tandem. Think of them as the respiratory system and heart of the organization. If one fails, the other follows. Keeping them in good shape requires constant attention and daily practice.

Ethics and trust are improved through intentional practice. 

The good news is that just as the human respiratory system and the heart are improved through exercise, organizational ethics and trust can be strengthened through intentional daily practice.

 

522

For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

 

Building Trust: What to Weed Out

By Linda Fisher Thornton

I was weeding in the garden this week, and I discovered two new weeds that were taller than I was. I started thinking about how quickly things can get away from us, in the garden and in our organizations. There are actions we must take to build a high trust workplace. But there are equally important things that we must prevent or weed out for trust to flourish.

What are the things that can get away from us if not corrected quickly? What can damage the trust we have worked so hard to build? What do we need to weed out for trust to flourish?

Blog Photo 4

A “Weed Out” List For Trust Building

  • Needing to be “right”
  • Being too busy to listen
  • Saying one thing and doing another
  • Treating people like “resources” rather than humans
  • Being disrespectful to any one or any group
  • Selectively praising only favorite employees
  • Blaming instead of resolving the problem
  • Correcting employees in public
  • Withholding information from people who need it to be successful
  • Asking people to do something you are not willing to do
  • Vague values
  • Mixed messages (“use the highest ethics” AND “do whatever it takes to make the numbers”)
  • Oversimplified conversations about ethics (which leaves it to individual discretion)
  • Fear-based or controlling leadership
  • Failure of leaders to learn and grow as times change
  • Not listening to employees who want to improve processes and results
  • Using profit-centered (instead of values-centered) leadership
  • Ignoring work complexity and leaving people to “figure it out”
  • Status-based communication (top down, don’t ask questions)
  • Using cause-and-effect thinking in a systems world
  • Generating high stress situations (without providing support for employee well-being)

I realize now that this list could go on… and on…. What else do you think we should “weed out” to build and nurture high trust cultures?

 

522

For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

Ethics Isn’t Finite: It’s Evolving

2013-07-05 20.36.26By Linda Fisher Thornton

As we strive to build ethical organizations, we must remember that our target is moving. As the world changes, ethical expectations change.

It would be easier to develop ethical leaders and build ethical organizations if ethics were a fixed destination. A point on the map. A line in the sand. But it’s just not that simple.

Ethical expectations are evolving.

As we learn more about the impact of our choices on others, society and the environment, ethical expectations are increasing. The changes reflect a better understanding of how we need to live on this planet we call home in ways that are sustainable in the long run.

Some leaders still mistakenly think about ethics in terms of short-term gains and losses, but the trend is toward thinking broadly and long-term about our choices.

Keeping up with evolving ethical expectations is a challenge that ethical organizations take on. They seek out information about consumer expectations and trends. They embrace meeting changing expectations as part of their leadership responsibility. They always want to know how they can improve.

The trend is toward thinking broadly and long-term about our choices.

Responding to evolving expectations helps organizations stay competitive. It helps them engage employees who want to make a difference. It helps them be ready for success in the future world of business. Because our understanding of ethics is always evolving, we must aim for where it’s headed, not where it’s been.


522

For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

The Trouble With Oversimplified Conversations

Oversimplified ConversationsBy Linda Fisher Thornton

Sometimes in the rush to make a quick leadership decision, we end up “dumbing down” an issue to speed up the process. “Dumbing down” an issue may make the decision easier to make, but it can lead us to make choices without considering current information, trends or context. Decisions made that way can cause problems.

It is particularly dangerous to oversimplify conversations about ethics.

An oversimplified message about ethics lacks traction in the naturally complex world of organizational life. 

How we talk about ethics sets the tone for the rest of the organization. That means that oversimplified conversations like “just do the right thing” and “use the highest integrity” will be spread throughout the organization. If the message is not clear, we are just spreading uncertainty.

Oversimplified conversations about ethics lead to oversimplified ethical decision-making. 

By oversimplifying the ethics message, we miss the chance to help people be successful, and increase the chances that they will make short-sighted choices.

To avoid oversimplifying the ethics conversation, use this ethics discussion guide (previously published in Training and Development Journal). It will help you have meaningful conversations about ethics in the context of your organizational challenges: Leading the Conversation About Ethical Leadership.


522

For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

5 Leadership Development Priorities

5 Leadership Development Priorities

By Linda Fisher Thornton

The recent post “It’s Not About Us” set a new daily record for the most views on the Leading in Context Blog. It described how our understanding of leadership has moved beyond a focus on the leader to a focus on creating shared value for others.

 

In a human development sense, our understanding of leadership has essentially “grown up” and moved past personal ego and a self-centered view of things.

This week, I want to share how the trends in our understanding of leadership are changing the fiber of what successful leadership looks like in organizations. If our organizations are not yet ready to respond to them, these trends should become our top priorities for leadership development.

5 Leadership Development Priorities

 

1.  Progressing from compliance-based ethics to values-based ethics.

TEACHING THE BEHAVIORS  WE WANT, NOT THE ONES THAT WILL BE PUNISHED

 

2.  Getting comfortable with volatility, uncertainty, complexity and ambiguity (V.U.C.A.).

PRACTICING WITH COMPLEX PROBLEMS IN REAL TIME USING V.U.C.A. STRATEGIES

 

3.  Thinking like global citizens in a world of connecting systems.

MANAGING ETHICS UP AND DOWN THE SUPPLY CHAIN, UNDERSTANDING SYSTEMS, APPLYING THE PRECAUTIONARY PRINCIPLE AND THINKING LONG TERM

 

4.  Embracing the responsibilities that come with leadership.

GOING BEYOND THE TRIPLE BOTTOM LINE, HONORING SEVEN DIMENSIONS OF ETHICAL RESPONSIBILITY

 

5.  Embracing the opportunities that come with leadership.

CHANGING LIVES, IMPROVING COMMUNITIES,MAKING A DIFFERENCE IN THE WORLD

 

While these 5 leadership development priorities may seem challenging, the good news is that by addressing them proactively we will also be enabling the overall success of our organizations.

Leading with values and taking responsibility broadly helps us adapt

The clarity we find in leading with positive values makes decision-making easier, and helps us adapt to the rising expectations in a global marketplace. We are no longer buffeted by every small change in the law, because we are aiming at a much higher level, the level of human values.

 


522

For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

 

 

 

 

Ethics is Contagious

© 2014 Leading in Context LLCBy Linda Fisher Thornton

I must admit that I can’t take the credit for coming up with the catchy title of this post. A group of attendees at a recent keynote I delivered came up with it as a way to describe what they had learned. And it makes perfect sense.

Ethics is catching, and leaders set the tone for the ethics of the organization. What would happen if everyone in the organization followed our lead? Would the organization be more or less ethical?  What kind of ethics are people catching as they work in our organization?

10 Reasons Why Ethics is Contagious:

  1.  We are social creatures.
  2.  People tend to “follow the leader.”
  3.  If their leader is unethical, people may be less likely to report ethical problems.
  4.  In unethical cultures, people who speak up may be punished, which further entrenches the unethical culture.
  5.  When people fail to report ethical problems, the problems may increase and become standard practice.
  6.  In unethical cultures, people who do unethical things may be promoted or rewarded in other ways.
  7.  If their leader is ethical, people may be more likely to report ethical problems.
  8.  In a positive ethical culture, people who speak up may be rewarded, which further entrenches the ethical culture.
  9.  The choices we repeat and reward become the patterns of acceptable behavior in our culture. 
  10.  Whichever case of ethics is spreading in our organizations gains momentum over time. In unethical cultures, the momentum is toward compromising ethics. In ethical cultures, the momentum is toward acting based on ethical values.

Which direction are we leading the organization? Organizational ethics can easily can go either way. Since ethics is so contagious, we need to be sure that we help people catch a positive case of it.


522

For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

Well-Being is Trending

Well-BeingBy Linda Fisher Thornton

Have you noticed that well-being is trending? It’s not enough just to provide fair pay and good work conditions any more. People want to participate in something meaningful and work in high-trust cultures where they can flourish. They seek out companies that care about their well-being.

Making Life Better

Josh Bersin of Bersin by Deloitte predicts in his article The Year of the Employee: Predictions For Talent, Leadership and HR Technology In 2014 that we will need to “re-imagine employee engagement in a new, integrated way” and seek to create “rewarding, exciting and empowering” experiences.

Our workplace focus is moving toward promoting general well-being.

We are beginning to focus on the wellness and happiness of the whole person, and are more aware of the importance of measures of success that incorporate overall well-being. Gallup.com has a Well-Being Index that shows trending levels of well-being over time. OECD publishes an annual “How’s Life?” Report that goes beyond financial measures to evaluate social well-being and progress. The Happy Planet Index  rates each country in the world on aspects needed for people to live long and happy lives.

Well-being is on the minds of consumers as well. Trendwatching.com comments in Internet of  Caring Things that consumers will “lavish love and attention on products, services and experiences” that actively care for their well-being and the well-being of their loved ones.

The Ethics Factor

Positive, intentional management of ethics in organizations supports the overall well-being of employees, customers and communities. Ethics also gives organizational metrics a boost. When we treat people well, we bring out their best.

Ethical leaders support the well-being of those they lead and serve.

Happy people who trust their ethical leaders tend to be more engaged, more creative and more productive. 

Paying attention to well-being makes sense.

In this case what’s good for employee well-being is good for the well-being of the organization too. 


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For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

Got Ethics? Are You Positive?

Got Ethics? Are You Positive?

By Linda Fisher Thornton

Is your ethics training focused on positive values? In spite of all the bad news you’ve seen in the media about ethics, we don’t build ethical cultures by focusing on the negative. Let’s face it – thinking about fraud, embezzlement and conflict of interest won’t make us better leaders. But that’s what many of us are focusing on in our organizations.

The future of ethical leadership is intentional, proactive and positive. 

We need to stop focusing on NEGATIVE examples (what we don’t want) and start focusing on what ethical leadership looks like in action (what we do want). Ethical leadership at its best looks POSITIVE. That’s where we need to be focused in our conversations and our leader development.

Only by intentionally focusing on positive ethical values are we ethical leaders. 

Only by intentionally focusing on positive ethical values do we create ethical workplaces.

Operating in the realm of values means shaking off the temptation to become fixated only on laws and regulations. Laws and regulations are there to remind us of the minimum standards. We need to focus on the higher level values that should guide our work. Operating in the realm of values includes:

  • Having a positive vision of how values can transform our leadership and our organizations
  • Clearly understanding and communication the ethical behaviors we want people to use
  • Making day-to-day decisions based on positive ethical values

Being ready for the future of ethical leadership requires shaking off a compliance based mindset and operating in the realm of values. 

Have you “got ethics?” Is your ethics based on positive values?


522

For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

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