5 Ethical Dimensions of IoT Leadership (Part 1)

By Linda Fisher Thornton

This post is the first in a Series exploring 5 Ethical Dimensions of IoT Leadership. It is being published in recognition of IoT Day on April 9th.

Introducing 5 Ethical Dimensions of IoT Leadership

The Internet of Things (IoT) can enhance people’s lives in many new ways, and because of its enormous scale, it will alter our global economy and the way we do business. Unlike the software design projects of the past, working in the IoT takes us into completely uncharted ethical territory. While we are in the process of trying to understand the global challenges and opportunities that the IoT represents, we are using varying definitions of “ethics” and see our responsibilities in ways that vary from simply following laws to harnessing the power of the IoT to serve humanity and the public good.  

The IoT is Connected, Intelligent and Entering Unknown Territory

“A world where everything is connected, and everything is intelligent—that’s where IoT is heading.” Life, the Universe, and The Internet of Things, UMass Amherst, Electrical and Computer Engineering

“The IoT is advancing exponentially. Some even say we’re in the “knee of the curve,” which is the point where advancement happens so rapidly that its potential uses are beyond the reach of speculation.” Atlantic BT, 3 Threats and 3 Benefits of the Internet of Things

While it would be convenient to consider only the financial and legal implications of the IoT, that would not be a sufficient response, since the Iot will potentially directly impact every man, woman and child on the planet. It is an ecosystem-level challenge, and ecosystem-level problems require ecosystem-level thinking and solutions.

Whether serving the public good will become an achievable outcome of the IoT or not depends on the future we imagine and create. Will the IoT just extend the domain where greed and profit dominate, or will it become a space for outstanding ethical innovation and ethical brand value creation? I believe that the latter is possible if responsible actors in the IoT space recognize and seize the opportunity to use their collective design power to imagine and create a better, more connected world.

This paper makes the case for thinking holistically about the ethics of the IoT in ways that will help us find workable solutions for a complex, evolving globally-connected ecosystem of people and things. It proposes a spectrum of 5 important dimensions of the Ethics of IoT that are advocated by leaders in the field and cannot be ignored. Rather than looking at one area of ethical concern at a time, this paper proposes that we think about ethics in a multidimensional way to get a broader view. It is hoped that this holistic definition of the Ethics of IoT will help us collaborate on the various dimensions of responsibility using common terminology, reducing the chances that differences in our global interpretation of ethical action will derail our progress.

The five ethical dimensions explored in this paper are adapted from the 7-dimensional model in my book 7 Lenses: Learning the Principles and Practices of Ethical Leadership.  “Ethics” as applied to The IoT will be broadly defined as: ethical design; legal compliance; protecting human life, rights, quality of life and privacy; being an ethical contributor to the broader IoT Ecosystem; and supporting the public good (designing for safety, well-being and a better life for future generations). We” as applied here will be defined as responsible actors in the IoT space who want to create a better future through ethical design and implementation. A multidimensional approach to the Ethics of IoT is urgently needed if we are to generate a best-case scenario – the infinite possibilities of the IoT combined with high level ethical awareness, concern and action, resulting in a highly functioning system with a positive impact.

Balancing the Promise and the Peril of the IoT
 
“Understanding how to balance the promise of IoT connected devices with potential security challenges will continue to be a mega-trend in the years to come.” Christy Pettey, The IoT Effect: Opportunities and Challenges, Gartner

Improving Ethical Foresight

The power of the IoT lies in the ability to create new technologies that improve people’s lives. Because the IoT is globally connected and based on human-enabled interface, creating those new technologies must be approached thoughtfully. While considering the market potential and creating innovative products, we must also carefully consider the ethical implications.

The IoT Is Vulnerable to Misuse

“I like to think of it as putting the internet where it doesn’t normally belong.”  Emily Gorcenski, The Ethics of the Internet of Things, JSConf EU

 “(A bill was) proposed last February to address security issues with IoT-connected cars. One of the senators who drafted the bill, Sen. Ed Markey stated, “We need the electronic equivalent of seat belts and airbags to keep drivers and their information safe in the 21st century.” Kate Smith, All About Circuits, IoT Security: Risks and Realities

“Embedded devices are often designed to be plugged in and forgotten after a very basic setup process…As a result, any compromise or infection of such devices may go unnoticed by the owner and this presents a unique lure for the remote attackers.”  Symantec, IoT devices being increasingly used for DDoS attacks

Francine Berman (a computer-science professor at Rensselaer Polytechnic Institute and longtime expert on computer infrastructure) asks the burning ethical questions about the Internet of Things, “Who’s responsible and who’s accountable, what does it mean to be ethical, and what does it mean to promote the public good? (Kaveh Waddell, The Internet of Things Needs a Code of Ethics, The Atlantic)” Part of the difficulty in answering these questions lies in the complexity of the IoT. It is ever-evolving and expanding, its growth driven by innovators and designers who are not all “working together” in any formal way.

Rob van Kranenburg, founder of the IoT Council, points out that the “IoT is also questioning the nature of security, privacy and safety, and the definition of these terms becomes plural: privacies, securities, safeties as the situation is no longer ported to only individual human identities but to communities of capabilities and resources” and requires defining “what is ‘ethical’ related to those communities.”

We know that the financial potential of the IoT is immense. The challenge is learning how to harness that potential by understanding the needs and expectations of consumers; ensuring that we are designing and developing responsible products that improve people’s lives; and using ethical foresight to anticipate and reduce the risk of negative outcomes. As part of every action and decision, we must anticipate the future doors we may be opening to an ethical pandora’s box.

This is Part 1 of a paper that is being shared as a weekly blog series. Part 2 will explore the 2nd of 5 Ethical Dimensions of IoT Leadership.

Contributors:

Gerald Santucci and Rob van Kranenburg served as reviewers and contributed substantial feedback that helped shape this paper’s coherence and usefulness.

About the Author:

Linda Fisher Thornton is an author and leader in the field of ethical thinking and leadership. She helps executives, leaders and groups learn how to lead using the 7-dimensional model described in her book 7 Lenses: Learning the Principles and Practices of Ethical Leadership. Linda is an Adjunct Associate Professor of Applied Ethics and Global Leadership for the University of Richmond SPCS. Her website is www.LeadinginContext.com.

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Truth and Misinformation: How to Spot False Narratives (Part 2)

By Linda Fisher Thornton

This is Part 2 in a Leading in Context blog series sharing information on how to spot misinformation and false narratives. In case you missed it, Part 1 explored the concepts of truth and narrative. In Part 2, we’ll explore how data relates to the truth.

How Does Data Inform the Truth?

“If there is no longer an objective truth to be uncovered in our data or if we are no longer interested in listening to the voice of data that may tell us uncomfortable truths, what is the point of even turning to data?”

Kalev leetaru, Is There Such a Thing as Objective Truth in Data or is it all in the Eye of the Beholder?, Forbes

Data, taken in pieces or without context, can be presented as “truth” but the fragmented picture you will see is only informative in the context of the greater whole. In that sense, data is just as easily used for misinformation and false narrative as it is to give you a clear picture of the truth.

“This kind of viral half-truth is part of the fabric of today’s internet, and the kind of anger it inspired has been turned into a dangerous commodity… (used) by scammers raising money online, and by authoritarian governments to spread hate and fear.”

Adi Robertson, How to Fight Lies, Tricks and Chaos Online, The Verge

“Also, Tromble says, the “sticky thing” about someone’s perceptions—be they true or false—usually involves some ’emotional contact.’ If false claims come wrapped in exciting or agitating contexts, and the subsequent fact checks arrive in sober, academic language, the false claims are ‘stickier.’”

Charles Babington, The Disinformation Age, GW Magazine

Emotional awareness is an important part of evaluating whether or not something is true. We can consider whether the content we’re seeing is specifically designed to activate a deep emotional response and think about why that may be the case. A person wanting to discover objective truth will need to dig in to evaluate the motives and hidden agendas of information sources. That leads me to the second way to spot misinformation and false narrative.

How can you spot a source of misinformation and false narrative?

Sources of misinformation and false narrative will often give you an emotionally-charged and opportunistic spin on a situation and call it the truth. People who question it may be attacked to deflect attention from a hidden motive.

A misinformation provider wants you NOT to question its motives as it shares a piece of information that is not giving you the whole truth. It relies on you wanting to believe that it is true so much that you will not question it.

Misinformation and false narrative rely on raw intimidation power (and not truth power). Look for truth power that stands on its own merits and doesn’t need to attack to deflect attention.

Watch for Part 3, Coming Soon!

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Truth and Misinformation: How to Spot False Narratives (Part 1)

By Linda Fisher Thornton

Sifting through mountains of information, people who want to do the right thing are finding it harder than ever to find the truth. We find ourselves dealing with the challenge of too much information and too little insight. This timely series will explore truth and misinformation. In each post, I will share a different way to spot misinformation and false narratives.

In Part 1, we’ll explore the concepts of truth and narrative.

What is Truth?

Much of what is referred to as truth, is really the narrative of a person or group trying to achieve a particular outcome. This motivated narrative may be leading people to a certain interpretation of the facts while calling it “the truth.”

The objective truth is elusive. To find a more objective truth requires uncertainty and doubt. Without uncertainty, we see an issue with “sureness” and “resolve” based on our own experience. Will our own experience reveal the “whole truth” or does finding the whole truth require something more?

When we see the “truth” only through our own life experience, we miss the vast domain that is the collective human experience. Can we really call this narrow understanding of the world the “truth?” It is, in effect, a self-interested view of the truth, one that will see what it wants to see. We can only accurately say “this is my truth, this is what I see, this is what I think, or this is how I feel.”

Is an objective truth even achievable? Scholars disagree. Some believe that there are no objective moral truths. Others believe that there is a universal truth that transcends the experience of any one individual.

“Our definitions and all the answers we’re looking for are really standing on the quicksand of cultural changes and political theories which are in conflict and contradiction, one with another.”

Ravi Zacharias, The Quest for truth in a post truth culture, Yale University

A person wanting to discover objective truth will have to work at it, using open-mindedness, detachment from preconceived ideas, and an intentional quest. That leads me to the first way to spot misinformation and false narrative.

How can you spot a source of misinformation and false narrative?

Sources of misinformation and false narrative will tell you that you have all the information needed and will discourage you from looking further into the issue.

A source of misinformation or false narrative will want you to respect its authority to do the thinking FOR you, so you will take the “information” at face value.

Creators of misinformation and false narrative will not want you to look beyond the statements made. Their power lies in the reader’s blind trust. In contrast, sources advocating objective truth will encourage you to learn about an issue so that you can see the situation and the value of the proposed solution for yourself.

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Top Post Series of 2019: Leading in Context Blog

By Linda Fisher Thornton

The Top Post Series for last year on the Leading in Context Blog this year reflected the challenges of applying ethical thinking and decision-making to complex problems.

This series answers the important question “How do we analyze and understanding the multiple connected variables in a changing context to make responsible choices? Today I’ll share a quote from each post in the series that will give you an overview of the topic.

Here’s the most popular Leading in Context Blog series of 2019 – 

The Complexity of Ethical Thinking and Decision Making  

The Complexity of Ethical Thinking and Decision Making (Part 1)

Complex issues just can’t be deconstructed and understood using shallow thinking. The meaningful insights are only found below the surface.

The Complexity of Ethical Thinking and Decision Making (Part 2)

“Without seeing the context – a broad and sweeping view of the issue we are discussing or trying to resolve and factors in the environment that affect it – we are just describing or trying to solve a SUBSET of the real issue.”

The Complexity of Ethical Thinking and Decision Making (Part 3)

“Complexity has become a way of life. To make ethical decisions, we must embrace it and incorporate it into our thinking processes. That means digging into issues until we understand their multiple dimensions, connections, and contradictions.”

The Complexity of Ethical Thinking and Decision Making (Part 4)

Treating everyone well means going beyond the superficial level, and beyond token gestures of concern, to offer the same high level of care and concern that we extend to our trusted groups.”

The Complexity of Ethical Thinking and Decision Making (Part 5)

“By embracing change, and “trimming our sails” to make incremental adjustments, we can stay in ethical waters as the tides and currents change.” 

The Complexity of Ethical Thinking and Decision Making (Part 6)

“Once you do the work to understand the context, you’re never done. Change is continuous. The ripple effect created by economic and social change in one time zone rapidly impacts life in another.”

This timely series includes the practical steps for upgrading ethical decision-making in your board rooms and training rooms this year. 

 

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A Message About Gifts

By Linda Fisher Thornton

It has been a challenging year. This week I reflect on the progress being made (that may not show up in the news headlines) and how we can use our gifts in pursuit of good.

“With the new day comes new strength and new thoughts.” 

— Eleanor Roosevelt

This year I noticed people being more empowered to call out and stop unethical practices. I believe that it is up to each of us to use our gifts and talents to effect the kind of change we want to see in the world. 

“How wonderful it is that nobody need wait a single moment before starting to improve the world.”

—- Anne Frank

I noticed organizations stretching to meet rising expectations for transparency and social impact. We have made progress.

Always remember that our human progress is not defined by the scandals in the news headlines. They are the “what not to do” and a distraction from our more important work. 

“Hope is a state of mind, not of the world. Hope, in this deep and powerful sense, is not the same as joy that things are going well, or willingness to invest in enterprises that are obviously heading for success, but rather an ability to work for something because it is good.”

— Vaclay Havel

Always remember that you have gifts and capabilities that you have not yet tapped into that are waiting to be opened and used to build a better world. It’s time to open them.

“There is no passion to be found playing small – in settling for a life that is less than the one you are capable of living.”

― Nelson Mandela

I wish you a wonderful, joyful and hopeful holiday season.

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The Voice of the (Un)Ethical Leader

By Linda Fisher Thornton

There is great variation in how leaders “use their voice” in pursuit of their work. Some use it to engage and empower others, others use it to deflect unwanted observations or to create distance that isolates them from people they don’t want to listen to.

Some leaders may not be aware that how they speak tells us volumes about their ethical awareness and competence. 

When an ethical leader speaks, the tone conveys service and concern for others. 

  • Humble: There were many people who made this happen.
  • Open-Minded: I always listen to learn, even when we disagree
  • Inclusive: I demonstrate respect for everyone.
  • Caring: I am concerned about you and your challenges. I want to help.
  • Service-Oriented: I know I’m here to help you succeed, not the other way around.

When an unethical leader speaks, the tone is noticeably different.

  • Hogging the Credit: It was all because of me.
  • Closed-Minded: If you don’t agree with me, you’re an idiot.
  • Exclusive: I respect people I like.
  • Self-Interested: My needs are what matter most.
  • Lacking Empathy: Your problems are not my concern.

 

Words matter. Be aware of the tone you use when you communicate. People who speak like ethical leaders are more likely to be respected and more likely to be followed. They are more likely to be selected and more likely to be trusted. They are more likely to have a positive impact on others and on the global community. What message is your language sending to others?

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How Are You Using Your Influence?

By Linda Fisher Thornton

With leadership responsibility comes a certain amount of influence. We can impact how people think. We can advise them on the choices they make and invite them to follow our lead.

“Leadership is not about titles, positions or flowcharts. It is about one life influencing another.”                                                                              ― John C. Maxwell

 

How are you using your influence?

The best leaders use their influence for more than just achieving their own goals and the goals of their organizations. They use their influence to develop others and nudge them to grow into their own greatness. This not only helps the leaders who are supported and developed, but also all those people they will lead in the future. In this way. great leaders create a ripple of positive influence that extends beyond the tenure of their own leadership. 

Ethical influencers leave a positive legacy that outlasts their leadership.  

With leadership influence comes a certain amount of responsibility. We can impact how people take responsibility for their actions. We can advise them to make ethical choices and we can set the example as an ethical leader. 

How are you using your responsibility?

The best leaders take responsibility for their actions and encourage open dialogue about how to make ethical choices. They are not afraid to make mistakes and they admit them and learn from them. They help others understand that ethical business is not just “the right thing to do,” it helps define the organization’s ethical brand value and helps provide a competitive advantage.

Are you an ethical influencer in your daily leadership?

We can use our influence to develop future leaders (who will then go on to influence many others). Along we way we need to help them learn how to make ethical choices. That is the straightest path to leaving a positive leadership legacy in a world where identifying “the right thing to do” is challenging and complex. 

Are you an ethical influencer in your daily leadership? How will you use your influence to leave a positive legacy?

 

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What is Duality?

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By Linda Fisher Thornton

What is Duality?

What is duality? This is a tricky question, because the answer depends on your perspective and why you’re asking. Each discipline answers the question from a different angle. This post samples the varying disciplinary perspectives on duality.

Two Parts in Perpetual Opposition 

“Dualism (from the Latin word duo meaning “two”) denotes a state of two parts… Dualism can refer to moral dualism, (e.g. the conflict between good and evil), mind-body or mind-matter dualism (e.g. Cartesian Dualism) or physical dualism (e.g. the Chinese Yin and Yang).”

http://oxforddictionaries.com/definition/duality?region=us dual nature

Duality in Human Nature   

“Stevenson describes how there is a good and an evil side to everyone’s personality, but what is important is how you behave and the decisions you make. The choices people make determine whether a person is good or not.”

Themes, Duality of Human Nature, BBC (On Stephenson, the Author of Dr. Jekyll and Mr. Hyde)

Duality in Language

“I take the term ‘duality’ to stand for an opposition or dichotomy between, or of, two entities.Some examples of dualities are: Day and Night, Left and Right (i.e., polarities of direction,and chirality, ‘handedness’), Positive and Negative (e.g., electromagnetic poles, values), Lifeand Death, Male and Female, Up and Down (i.e., polarities of spatial dimensions), True andFalse, Right and Wrong, etc.”

Begley, The Concept of Duality and its Representation in Language as Antonymy

Duality in Neuroscience and Cognition

“The idea that we have ‘two minds’, only one of which corresponds to personal, volitional cognition, has also wide implications beyond cognitive science.”

Frankish, The Duality of Mind

Duality in Leadership

In terms of ethical leadership, duality can refer to good and evil. But good and evil are not mutually exclusive. Someone is not “all good” or “all evil.”  We each have the capacity for both. So in ethical leadership, duality is an oversimplification. 

At the highest levels of leadership, thinking is more complex and duality is transcended.

Level 5 leaders are a study in duality: modest and willful, humble and fearless.” 

Jim Collins, Good to Great

We must stretch to see the complexity of ethical leadership, looking beyond the “all or nothing” “one or the other” thinking that duality represents. 

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WRIR “Inspire Indeed” Interview

By Linda Fisher Thornton

Christa Motley, host of Inspire Indeed at WRIR radio, invited me to the station to talk about the journey to writing my book 7 Lenses and how it is helping people who want to understand ethical issues. In the interview I give an overview of the 7 Lenses framework and how it is designed to be practical, clear and immediately used, not put on the shelf.

Using an example from the news, I show how the book’s 7-Lens model reveals the ethical impact of our decisions and actions. Christa asks if this journey has presented some challenges along the way… Listen in to the interview conversation by clicking the photo or the link below.

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WRIR’s Inspire Indeed is streamed through iHeart Radio. Special thanks to Christa Motley and all the volunteers at WRIR for having me on the show.

Listen to the Interview: https://inspireindeed.me/2019/10/15/ethical-leadership-with-linda-fisher-thornton/

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The Gut-Brain Axis (Ethical Questions)

By Linda Fisher Thornton

I am a long-time advocate of systems thinking. It has risen in importance as an increasing number of our greatest human challenges can’t be understood or resolved without it.

Today, I’m taking a look at new findings on the human microbiome, which is known to impact the brain in important ways. You may have already seen the recent news about advances in our understanding of the Gut-Brain Axis.

Hidden in the walls of the digestive system, this “brain in your gut” is revolutionizing medicine’s understanding of the links between digestion, mood, health and even the way you think.

The Brain-Gut Connection, John Hopkins Medicine

 The cells that make up our bodies are now better understood, and the current estimate is that only 43% of them are human (Adam Jezard, World Economic Forum). The rest of the cells are referred to as our microbiome. 

Not All Bacteria and Viruses are Bad

We have traditionally thought of bacteria and viruses as always bad and tried to kill them off. “There is now a multitude of evidence to suggest that this kill-all approach isn’t working (Adam Jezard, World Economic Forum).”The reason that killing all the bacteria and viruses in our bodies is not good is that some of them are necessary for our health, and can actually help our bodies fight the bad ones. Antibiotics are a kill-all approach that also eliminates the good bacteria. When the good bacteria are gone, it’s easier for the bad bacteria to take over.

A Second Genome

“Prof Sarkis Mazmanian, a microbiologist from Caltech, argues: ‘We don’t have just one genome, the genes of our microbiome present essentially a second genome which augment the activity of our own” (James Gallagher, BBC). In the article, he goes on to say that what makes us human is “the combination of our own DNA, plus the DNA of our gut microbes (James Gallagher, BBC).” Clearly, we need to use systems thinking (and not cause-and-effect thinking) for this to make any sense.  

How the Brain is Impacted

Here are some things we have learned about the multiple ways the microbiome impacts the functions of the brain:

“Insights into the gut-brain crosstalk have revealed a complex communication system that not only ensures the proper maintenance of gastrointestinal homeostasis, but is likely to have multiple effects on affect, motivation, and higher cognitive functions.”   

“microbiota influences stress reactivity and anxiety-like behavior.”

Carabotti, Scirocco, Maselli and Severia, The gut-brain axis: interactions between enteric microbiota, central and enteric nervous systems, Annuls of Gastroenterology

There are clearly many reasons to protect the health of our microbiome. How do we do that? We can start by eating a healthy, high fiber diet. If we eat a healthy, high fiber diet, are the good bacteria in our microbiome safe if we don’t take antibiotics? Not so fast. According to a recent study, many of “the world’s rivers are contaminated with antibiotics” (Kara Fox, CNN).

Protecting the Microbiome

Now we know that the health of our microbiome is intricately connected to overall human health. It is not something to be treated as an invader. It should instead be treated with care. Individuals will need to reconsider how their diet and habits will impact the microbiome, and businesses will need to assess the positive or negative impact of their products. 

Since our understanding of the microbiome and its importance to our health has advanced, the burden is now on all of us to adapt. Use the list of Ethical Questions below to determine the next steps. 

Ethical Questions

  1. What kinds of meals, snacks and drinks are we serving in our food services, meetings, conferences and retreats?
  2. How could our products be impacting the gut microbiome?
  3. Do our products feed the bad bacteria or the goodHow high is the sugar content? The fiber content?
  4. As we market our products, are we encouraging habits that support a healthy microbiome or an unhealthy one?
  5. What should we change about our products and marketing to align with new information about the microbiome and its impact on human health?

Resources:

How Your Gut Might Modify Your Mind, Chemical and Engineering News, American Chemical Society

Gut-Brain Psychology: Rethinking Psychology From the Microbiota–Gut–Brain Axis, Frontiers in Integrative Neuroscience

 

 

 

 

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The Complexity of Ethical Thinking and Decision Making (Part 6)

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By Linda Fisher Thornton

This series has explored 5 important spheres of Ethical Thinking and Decision Making. 

This week I’m summing it up in a checklist that will help you apply all 5 to your daily choices. When you are making a key decision, run it through the checklist to be sure you have considered all 5 important dimensions. 

Ethical Thinking and Decision Making Series

Leader Self-Check

 

Part 1: Deep Thinking

“When we dig into issues and explore their depths, we gain insights that we would otherwise miss. Complex issues just can’t be deconstructed and understood using shallow thinking. The meaningful insights are only found below the surface.”

Have I Used Deep Thinking?

___  I have looked beyond the surface level of the issue to learn about the connected variables that impact it.

___  I have asked for input from all constituent groups and listened carefully to what they see and believe.

___ I have carefully weighed conflicting information and evaluated the goals and needs of all stakeholders.

___ I have applied ethical values to make a responsible choice.

Part 2: Context

“Ignoring the context and making a quick decision often leads to costly and time-consuming fixes later… Taking the time to understand the context, we more easily make decisions that fall within the ethical zone.” 

Have I Carefully Considered the Context?

___ This choice is being made after looking beyond my usual sources of information and my trusted contacts to be sure that I see the whole picture from multiple perspectives.

___ This choice reflects careful consideration of information from a diverse collection of credible sources.

___ This choice “works” ethically in the particular setting.

___ This choice shows a willingness to adapt to a changing world and increasing ethical expectations.

Part 3: Complexity

“Complexity has become a way of life. To make ethical decisions, we must embrace it and incorporate it into our thinking processes. That means digging into issues until we understand their multiple dimensions, connections, and contradictions.”

Have I Sought to Understand the Complexity of the Issue?

___  I have looked for, noticed, and talked about the complexity of this issue.

___ I understand the multiple dimensions, connections, and contradictions involved and I am avoiding rushing to a quick decision.

___ I have worked to find clear, appropriate and compelling ways to communicate about this issue so that others can understand its complexity. 

___ I am taking informed action after understanding the complexity of the issue and I am approaching this issue in responsible ways. 

Part 4: Inclusion

“Full inclusion requires that we extend our respect, our care and our concern to all people… Applying full inclusion, we see that everyone is within our purvue, everyone demands our consideration, and everyone deserves to be treated well.”

Have I Treated Everyone With a High Degree of Respect and Care?

___ This choice shows that I understand that diversity is an asset and inclusion is a leadership responsibility.

___  I have honored the needs and perspectives of all constituents. 

___ I have used language that builds trust and not language that divides or inflames.

___ I have gone beyond token gestures of respect and care to demonstrate sincere concern for others outside of my trusted group.

Part 5: Change

“Once you do the work to understand the context, you’re never done. Change is continuous. The ripple effect created by economic and social change in one time zone rapidly impacts life in another.”

Have I Watched Closely For Patterns of Change and Adapted to Them?

___ I am acknowledging change and treating it as dynamic and constant.

___ I have watched for and noticed subtle and overt patterns and trends that impact this issue.

___ This choice shows that I want to build a positive, inclusive society for the future.

___ By making this choice, I am demonstrating that I lead in ways that are in step with the ethical expectations of leaders in a global society.

 

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The Complexity of Ethical Thinking and Decision Making (Part 5)

By Linda Fisher Thornton

While change is a constant reality, it doesn’t always factor into leadership thinking. In Part 1 and Part 2 of this series, I explored the Depth of our thinking, and the importance of understanding Context. In Part 3 and Part 4, I looked at embracing Complexity and the importance of full Inclusion. In Part 5, I’ll describe how embracing Change helps us make ethical decisions. 

Factoring in Change

What is one element of the global context that sometimes trips up well-meaning leaders? Constant change. Once you do the work to understand the context, you’re never done. Change is continuous. The ripple effect created by economic and social change in one time zone rapidly impacts life in another.

“Organizations face a radically shifting context for the workforce, the workplace, and the world of work. These shifts have changed the rules for nearly every organizational people practice, from learning to management to the definition of work itself.”

Deloitte University Press, Rewriting the Rules For the Digital Age: 2017 Deloitte Human Capital Trends

Opening Our Eyes to Change

Change does not recognize boundaries – it impacts us all and there is no way to escape its effects. 

Keeping up with change requires more than just observing and adjusting for changes in your industry and geographic location. It means scanning for early stage changes that may impact those we lead and serve. It means noticing change and making constant small adjustments in what we are doing BEFORE our leadership becomes obsolete. 

Moving Beyond Convenient Beliefs

It can seem convenient for some leaders to ignore context, complexity, inclusion and change. Doing that, they may falsely believe that it will work for them to continue to lead in ways that are out of step with current ethical expectations. The bad news for leaders who “close their eyes” to context, complexity, inclusion and change is that the ethical requirement that we honor them doesn’t go away, and others see it clearly. Leaders who fall into this tap are exposed as leading with their eyes closed in a world that requires alert, “eyes-open” leadership. 

What Ethical Thinkers and Leaders Don’t Do

  • Keep using the same outdated mindset and approach as the world is changing
  • Long for past times when things were different and act as if we are still in those times
  • Encourage others to ignore change and see the world as they do
  • Make important decisions with “eyes closed” to changes in the world – which leads to unethical decisions

What Ethical Thinkers and Leaders Do

  • Acknowledge change and treat it as dynamic and constant
  • Watch for subtle and overt patterns
  • Talk about the patterns of change that they see so others can see and adapt to them
  • Make continual, incremental adjustments to adapt to observed changes

When we ignore change, we choose to become obsolete, and by making that choice, we leave the realm of ethical leadership. By embracing change, and “trimming our sails” to make incremental adjustments, we can stay in ethical waters as the tides and currents change.  

Stay tuned for Part 6! 

 

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The Complexity of Ethical Thinking and Decision Making (Part 4)

By Linda Fisher Thornton

Who we include in our ethical thinking, and how broadly we consider our responsibility to others are both important elements of ethical leadership. In Part 1 of this series, I explored the Depth of our thinking, and in Part 2, I broke down issues related to understanding Context. In Part 3, I looked at embracing Complexity. In Part 4, we’ll dig into the importance of Inclusion.

Why is Inclusion Important?

It is easy to exclude. Our brains are wired to keep us safe, and we typically prefer to be with people in our own trusted groups. If we don’t manage our thinking and perceptions, and our reactions to people and situations, we may (intentionally or unintentionally) make decisions that harm others who are not like us.

“A brain structure called the amygdala is the seat of classical fear conditioning and emotion in the brain. Psychological research has consistently supported the role of fear in prejudiced behavior.”

Naomi Schalit, Humans are wired for prejudice but that doesn’t have to be the end of the story in The Conversation

What Does It Require?

Full inclusion requires that we extend our respect, our care and our concern to all people. It means making responsible choices about what happens to people inside our trusted groups and well beyond them. Applying full inclusion, we see that everyone is within our purvue, everyone demands our consideration, and everyone deserves to be treated well. Treating everyone well means going beyond the superficial level, and beyond token gestures of concern, to offer the same high level of care and concern that we extend to our trusted groups.

Who Do We Engage and Listen To?

Inclusion requires treating people with respect and care, but it also includes engaging in dialogue with people outside of our usual circles, finding out what really matters to them and what they need. If we don’t, we’re just guessing at what they need and our solutions may do more harm than good.

What Ethical Thinkers and Leaders Don’t Do

  • Treat people outside their trusted groups with a lower level of respect and care
  • Think of certain groups as “in” or “out” of their favor
  • Fall into the trap of deciding what groups of people need without involving them
  • Use divisive language that incites discriminatory or harmful behavior from others

What Ethical Thinkers and Leaders Do

  • Ethical thinkers and leaders know that diversity is part of the leadership sphere and they embrace full inclusion
  • They build inclusive teams
  • They include diverse voices in important  conversations  and honor the needs and perspectives of all constituents
  • They understand that diversity is an asset and inclusion is a leadership responsibility

When we ignore the importance of inclusion, we may play favorites or treat certain groups disrespectfully, calling attention to our lack of ethical competence. By embracing inclusion, we stay on the path to ethical solutions that work for all, fulfilling our responsibility as ethical leaders in a global society.

Stay tuned for Part 5! 

 

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©2019 Leading in Context LLC

 

 

The Complexity of Ethical Thinking and Decision Making (Part 3)

By Linda Fisher Thornton

Ethical Thinking and Decision Making require staying grounded in ethical values, but there is much more to do than knowing our values and living them every day through our choices. In Part 1 of this series, I explored the Depth of our thinking, and in Part 2, I broke down issues related to understanding Context. In Part 3, let’s take a look at Complexity.

Embracing Complexity is Part of Leadership

Complexity has become a way of life. To make ethical decisions, we must embrace it and incorporate it into our thinking processes. That means digging into issues until we understand their multiple dimensions, connections, and contradictions. It means being intentional about decision making and avoiding making snap judgments.

Leaders who develop a high level of thinking complexity will be better able to help our organizations understand and work through a wide variety of challenges, problems, and opportunities. They will make sense of issues and problems that are multidimensional and connected. And they will be prepared to do what all great leaders do – help those they lead deal with increasing complexity.

         — Linda Fisher Thornton, Dealing With Complexity in Leadership 

What Ethical Thinkers and Leaders Don’t Do

  • Use oversimplified approaches to understanding complex issues
  • Ignore the complexity of an issue because “it’s too hard to figure out.”
  • Fall into the trap of only noticing data that conveniently backs up their current beliefs

What Ethical Thinkers and Leaders Do

  • Ethical thinkers and leaders know that complexity is part of the leadership sphere and they embrace it 
  • They look for, notice, and talk about complexity
  • They work to find clear and compelling ways to communicate complex issues so that others can understand them

When we ignore complexity, many around us can easily see that we are not operating in reality. They can see that we’re not taking informed action and not solving problems in responsible ways. By embracing complexity, we stay on the path that leads to ethical solutions that work in the real world.

Stay tuned for Part 4 in this series! 

Dealing With Complexity? Use Ethical Thinking

 

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©2019 Leading in Context LLC

The Complexity of Ethical Thinking and Decision Making (Part 1)

 

By Linda Fisher Thornton

Welcome to Part 1 in “The Complexity of Ethical Thinking and Decision Making.” Ethical decision-making is not simply a task. It is the process of analyzing and understanding multiple connected variables in a changing context AND applying ethical values to make responsible choices. It requires doing the work to understand issues clearly before making decisions or taking action. In each post in this series, I’ll explore one aspect of this complex, connected process. Today I’ll focus on the importance of deep thinking. 

Deep Thinking

Ethical thinking requires much more than just knowing and following our values. I’ve written about the trap of shallow thinking and how important it is to intentionally “wade into” the depth of issues to fully understand them.

Why is deep thinking so important? 

  • Complex issues involve connected systems which are undergoing constant change
  • Complex issues cross borders and boundaries
  • Complex issues can’t be understood from one or two perspectives

When we dig into issues and explore their depths, we gain insights that we would otherwise miss. Complex issues just can’t be deconstructed and understood using shallow thinking. The meaningful insights are only found below the surface.

Shallow Thinking and Shallow Breathing

What happens when our approach is too shallow? Think about how easy it is to start using shallow breathing without being aware that we’re doing it. This can happen when we’re stressed or anxious, and it can impact our well-being. We may be unaware that we are using shallow breathing until someone notices we’re turning pale and tells us to BREATHE.

We can medically treat people who are having trouble breathing. But what do we do about thinking that is starved for depth, context and complexity?

When we use shallow thinking, that impacts the “well-being” of our decision making, leading to false conclusions and ethically problematic decisions. It’s almost as if when we use shallow thinking, our decision making is getting less oxygen. 

What Ethical Thinkers and Leaders Don’t Do

  • Survey issues at the shallow level and make bold statements without all the information
  • Attack the statements or decisions other people make without doing the deep thinking required to understand the complexity of the issues
  • Blame others for being “wrong” without trying to understand their perspective or the data that backs it up

What Ethical Thinkers and Leaders Do

  • Ethical thinkers and leaders do the deep thinking
  • They ask for input and listen to what other people see and believe
  • They wade into the depths of issues to understand them clearly before they make decisions
  • They struggle through a tangled web of complex information to find the truth

In the airline safety briefing before a flight, we are told to “put on our own oxygen mask first, then assist other passengers.” Similarly, we need to do our own deep thinking before we direct others. When we do the deep thinking, we set the tone for those we lead to do the same. 

Stay tuned for Part 2 in the “Complexity of Ethical Thinking and Decision Making” Series!

 

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