What Drives Engagement? Is it Ethics?

By Linda Fisher Thornton

While there is not yet one common definition of employee engagement, according to Mandrake, “common themes found in most definitions include a commitment to and belief in the organization and its values and a willingness and ability to contribute ‘discretionary effort’ to help the organization succeed” (Corporate Social Responsibility and Employee Engagement: Making the Connection, Mandrake).

What really drives engagement? To what degree does ethics play a part? In this post I’ll explore 5 ways that an organization’s ethics impacts employee engagement. 

1. Commitment to Ethics and Ethical Culture 

“Positive perceptions of an organization’s ethical culture are associated with higher levels of engagement. Furthermore, management’s commitment to ethics is particularly important for employee engagement.”

Ethics and Employee Engagement, Supplemental Research Brief, Ethics Resource Center

“A company’s ethics and the ethical health of its culture affect its ability to engage employees on the job.”

LRN Ethics Study: Employee engagement, LRN 

2. Personal Alignment with the Organization’s Values

“Among the survey’s more than 90 statements, the one that showed the highest correlation with engagement was, ‘I am committed to my organization’s core values.'”

Corporate Social Responsibility and Employee Engagement: Making the Connection, Mandrake

3. Fairness and Transparency

“Fairness and transparency are fundamental yet powerful concepts that can make a lasting impression on employees and employers. These principles have the potential to influence many organizational outcomes in the workplace, including
job satisfaction and organizational commitment.”

2017 Employee Job Satisfaction and Engagement: The Doors of Opportunity Are Open, SHRM

4. Respectful Treatment

“For the third year in a row, the largest percentage of respondents have indicated that respectful treatment of all employees at all levels was a very important contributor to their job satisfaction… employee perceptions related to respect touch many facets of the workplace, ranging from diversity and inclusion to prevention of workplace violence and harassment.”

2017 Employee Job Satisfaction and Engagement: The Doors of Opportunity Are Open, SHRM

5. Corporate Social Responsibility for Purpose, Meaning and Impact

“Social impact programs and shared-value activities create a more engaged workforce.

The Purpose-Driven Professiojnal, Deloitte University Press

“Studies show that CSR is an emerging and increasingly important driver of employee engagement… Employees make three distinct judgments about their employing organization’s CSR efforts. That is, employees judge the social concern imbedded in an organization’s actions (procedural CSR), the outcomes that result from such actions (distributive CSR), and how individuals, both within and outside the organization, are treated interpersonally as these actions are carried out (interactional CSR).”    

Corporate Social Responsibility and Employee Engagement: Making the Connection, Mandrake

Ethics is increasingly important in attracting and engaging top talent. The organizations that make these five ethical areas a priority will be moving in the right direction. The catch is that priorities like “ethical culture” and “respectful treatment” have to happen everywhere in the organization every time, so organizational leaders need to be on board and prepared for the challenge.

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What is Ethical Leadership?

By Linda Fisher Thornton

What is ethical leadership? I have been exploring that question on the Leading in Context Blog for the last four years. This week, I’ve chosen some highlights from popular posts to illustrate what leading in a complex world requires of each of us.

Leading ethically in a global society requires much more than following laws and regulations. We must take on a global mindset, maintain an openness to learning, actively build trust, and so much more.

We must move away from a compliance mindset, and reach for a values-based mindset that considers much more (see the highest level on this three-level graphic).

Which of These is Ethical Leadership

Expectations Beyond Compliance and Laws

“Following laws and regulations is just above the punishment threshold for ethical leadership. Expectations are moving to a much higher level, a level at which we are expected to do much more. Look at the third level, the highest level of the graphic. Aren’t transparency, sustainability and honoring human rights now expected of all businesses? I believe they are, and there are other factors we need to consider that are not on this list. The minimum standard is gradually moving to a higher level as we better understand the impact of our choices on others in a global society.”       

Linda Fisher Thornton, Which of These is Ethical Leadership?

Openness to Learning

“When we are not open to learning, we can easily misinterpret another perspective that does not match our own as a threat. That perspective that we are actively arguing against may in fact reflect a more current, more advanced, or more ethical perspective than ours. Failing to acknowledge that there are other perspectives on an issue (and that the people who hold them have a right to their views as much as we do) shows a lack of respect, and a lack of awareness…”

Linda Fisher Thornton, Civility and Openness to Learning

Inclusion

“Managing diversity without inclusion as the ultimate goal can make a big difference in the way employees experience our organization. We choose a way of thinking that represents what we’re trying to do and then build a process/program/structure or measurement based on that foundation. If diversity is our way of thinking, we may get an approach based on “differences,” rather than one based on creating an inclusive culture where a diverse group of people can do their best work.”

Linda Fisher Thornton, Differences or Inclusion: Which Are We Focusing On?

Service and Care

“One of the elements of ethical leadership that may be overlooked when we view ethics using a “legal lens” is supporting and developing the potential of the people we lead. While many leadership ethics programs focus on the risk side of ethics – compliance with laws and regulations, avoiding lawsuits, etc., there is an equally important side of ethics that involves care.” Linda Fisher Thornton, Ethical Leaders Care

A High Trust Environment

“On the surface, it doesn’t seem that curiosity and imagination are related to ethics. But think about what would happen in an environment where people were not able to use them. Could employees still be relied on to consistently behave ethically in an environment where they were not engaged in their work, and where they did not feel respected or fairly treated?”

Linda FIsher Thornton, Curiosity and Imagination Necessary Ingredients in Ethical Business

A Global Mindset

“When we see the world as a global society, we see that we need to act as if what happens to others, even people we may never meet, matters. We all share space, food and natural resources. We also share international communication and transportation systems and a global economy. Thinking about our planet as home to a global society, it is clear that we must act as if what happens to the environment matters. Our survival is dependent on the limited resources we have available and how responsibly we use them.” 

Linda Fisher Thornton, Ethical Leadership and… a Global Society

Honoring Human Rights

“As leaders, we are expected to protect human rights in all that we do. In our quest to lead responsibly, we must continually consider the question “How do we need to change in order to better honor human rights?” If you are in the process of developing a corporate human rights policy, A Guide for Business: How to Develop a Human Rights Policy (UN Human Rights, Global Compact) is helpful in beginning the discussion.”

Linda Fisher Thornton, Honoring Human Rights is Essential

Staying ready to lead ethically in a globally networked world will require continual learning and a broad understanding of what ethical responsibility includes. Let’s get started…

 

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For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2013 Leading in Context LLC 

Employee Engagement: The Importance of Management

This article called “Employee-Engagement-The-Key-to-Improving-Performance” highlights the importance of management in organizational success. It provides good information for human resource managers about what employees need from management in order to feel engaged in their work.

For New Blog Posts, visit LeadinginContext.com/Blog

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For more, see Linda’s book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?
 
  7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
  2014 Axiom Business Book Award Winner 
  About 7 Lenses
 
 
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2009 Leading in Context LLC 

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