By Linda Fisher Thornton Talking about controversial topics has become a daunting task. There are some things we can do, individually and collectively, to improve those difficult conversations. Use the important points below as ground rules for discussing potentially emotionally charged issues:
By Linda Fisher Thornton I have heard from readers that this topic is timely and they hope this series will not end with just 2 posts - so here is Part 3! Talking About What Matters In the post Talking About What Matters (Part 1) I explored how talking about ethical values engages people, helps them find meaning and improves the organization’s metrics. In Talking About What Matters (Part 2), I explored how leaders need to "not have the answers" and be ready to engage in conversations about applying values. In Part 3, I want to offer some questions that lead to meaningful conversation. These are not questions that have known answers, but questions that dig into what is weighing on people's hearts and minds, and identify gaps and opportunities in applying ethical values.
By Linda Fisher Thornton In a previous post Talking About What Matters (Part 1), I explored how talking about ethical values engages people, helps them find meaning and improves the organization's metrics. This week I want to begin to explore what the conversation should include. You may be surprised to learn that it’s not all about what WE COMMUNICATE about values - it's their questions that will help us bring values to life.