MindTools Expert Interview Podcast With Linda Fisher Thornton

By Linda Fisher Thornton

Happy #GlobalEthicsDay2018! I recently did an interview with Rachel Salaman for the MindTools Expert Interview Podcast.  We had a lively conversation about ethical leadership and how to leverage the concepts from my book 7 Lenses: Learning the Principles and Practices of Ethical Leadership

Click on the graphic below to read the MindTools blog post by Rachel Salaman and listen to an excerpt from the podcast. In the excerpt, I walk you through a typical business problem using the 7 Lenses of Ethical Responsibility to show the power of this 7-dimensional model for revealing ethical issues and nuances. 

 

 

 

 

Now it’s your turn. Apply the 7 Lenses to one of your daily challenges to see if it’s a game changer for you. Use this overview of the model to guide you. Feel free to share what you learned. Follow @leadingincontxt  @7Lenses  to make ethical insights part of your daily learning journey. 

It’s Global Ethics Day and we can create better workplaces and a better future. Let’s get started. 

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70 Trends to Watch in 2019

By Linda Fisher Thornton

Each year I curate a list of sites that write about trends that will change how we do business in the coming year. This year’s list includes some ongoing trends from last year and some fresh ideas and new directions. Take a look at the 70+ trends at the links below and start getting ready for what’s ahead!

The Future of Retail, Trendwatching.com

4 Mega-Trends That Could Change the World By 2030, World Economic Forum

2019 Strategic Trends Glossary, Educause

Food Industry Forecast: Key Trends Through 2020, Emerson

John Hall, 5 Marketing Trends to Pay Attention to in 2019, Forbes

Diana Smith, These Tech Trends Will Dominate in 2019, Leader-Values.com

Business Trends That Will Reshape Your World in 2019, fastincnow

7 Digital Marketing Trends That Will Own 2019, SocialReport

Lisa White, The Vision 2019: The most influential macro trends for next year, WGSN

The State of Play, Trendwatching.com

Keep an eye on these trends in the coming months and take time to discuss what they could mean for your business. With change accelerating, having a plan for adaptation will be key. 


To learn how to adapt your leadership to increasing global expectations, read 7 Lenses: Learning the Principles and Practices of Ethical Leadership.

 

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Our Evolving Frame of Reference

By Linda Fisher Thornton

As we weathered a hurricane on the East Coast, I remembered the uncharacteristic earthquake that affected Virginia a few years ago. That experience changed how I interpreted the world around me. It drew attention to why we all see the world in such different ways.

I was in a warehouse store shopping for a gift, and I noticed that the table in front of me was shaking. If this had happened at any other time, I would have looked for an explanation inside the store. But not this time. A recent earthquake had altered my frame of reference. My first thought now was that it was another aftershock from the earthquake.  It turned out to be just an efficient store clerk enthusiastically adding inventory at the other end of the table.

Our Evolving Frame of Reference

This experience of being “shaken up” reminded me about how our frame of reference changes as we have new experiences. We can interpret the same experience in completely differently ways, depending on recent events in our lives.

During the recent hurricane, for example, the light movement of trees in the wind (normally a pleasant experience) took on a new meaning as it signaled the arrival of Hurricane Florence. 

When we are aware of our evolving frame of reference, it helps us remember that other people’s experiences shape their perceptions too, and those experiences are likely to be very different from our own.

Expanding the Frame

Catastrophic events can make us pause to reflect on the bigger scheme of things, which is easy to ignore in the midst of a high-speed schedule. We shouldn’t wait for a catastrophic event to force us to take a broader perspective. When we make a commitment to learning, we can expand our frame of reference to include perspectives that differ from our own and and apply this awareness to our daily choices. 

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The Mind Must Move

By Linda Fisher Thornton

We know that to stay healthy, we have to move. Many of us wear wrist bands that track the number of steps we take daily to make sure we “stay in the healthy zone.” I have been increasing my steps each year, and have enjoyed more energy and a sense of improved well-being. While we can easily track our physical steps, our mental steps are more elusive. Our thinking process is deeply connected to our physical systems and grounded in our personal experiences. Just as we may tend toward physical inertia (binge watching Netflix on the coach), we may also tend toward mental inertia. Change is hard, and the comfort zone is as compelling as the couch as a place to stay and rest.

When we don’t move, our bodies deteriorate

 Evelyn O’Neill, manager of outpatient exercise programs at the Harvard-affiliated Hebrew Rehabilitation Center, says “Lack of movement is perhaps more to blame than anything for a host of health problems.” (quoted by Matthew Solan, Executive Editor, Harvard Men’s Health Watch in “Move more every day to combat a sedentary lifestyle”)

When we don’t move our minds, our minds deteriorate too. 

We’ve probably all met people who haven’t updated their thinking in 40 years. It seems as if they live in a different world from the one we live in today. If we stop learning and updating our thinking, we quickly fall out of step with social norms and expectations. Being out step means we make ethical mistakes without even knowing it. This post by Ethical Systems describes the difficulty we have in changing our minds, especially when we are around our peer group.

It seems to me that a sedentary mind is even more worrisome than a sedentary body. A sendentary body will deteriorate within itself, but a sedentary mind (blind to changing societal expectations and values) may make decisions that harm others, on an individual or global scale.

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Seeing Beyond Borders and Walls

By Linda Fisher Thornton

When you make a commitment to ethical values and ethical choices, boundaries and walls only indicate the boundaries of new places to apply those ethical values and choices. Beyond them, ethical values matter just as much as they matter within your own walls. You could argue that they matter more, because you are stepping into other cultures and ways of life and need to take special care to show respect.

Any argument that we can be disrespectful or harmful to others who live outside of our borders is based on flawed thinking, self-interest, myopia and a lack of moral awareness.

Ethical leaders see beyond walls. They don’t dehumanize people to improve their own position.

Ethical leaders think beyond themselves on a global scale. They don’t excuse their own or anyone else’s bad behavior or unethical choices.

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Also see:

Yes, Leaders. Behavior Matters

Just Say No to 10 Behaviors That Kill Competence

Inclusion: The Power of Regardless

What Happens When You Ignore Complexity?

By Linda Fisher Thornton

Ignoring complexity reduces the number of variables considered in a decision. That may seem convenient (see last week’s post) but it also removes the nuanced thinking that is necessary for ethical decision-making. With all the information available in a socially connected world, it is easy to fall victim to the quick oversimplified understanding of issues. This “quick glance” way of gathering information doesn’t reveal the breadth and depth of what’s really going on.

“The contemporary context also reflects the fact that issues associated with access to information and with technology may enhance the temptation and ease of making unethical choices.”

Mark Winston, The Complexity of Ethical Decision Making, Information Ethics

Basing decisions on “quick glance” information gathering is not just uninformed and unwise, it can be harmful. It is definitely in a leader’s best interest to learn about the nuances and avoid the temptation to make a quick potentially unethical decision. Here are some ways that removing complexity can get us into deep ethical trouble:

  • Without acknowledging complexity, we may only look at the variables we already understand and ignore others that are critical to the decision
  • Without acknowledging complexity, we may only look at the short-term impact and ignore the long-term risks
  • Without acknowledging complexity. we may decide only based on self-interest and personal gain
  • Without acknowledging complexity, we may leap into something that does more harm than good
  • Without acknowledging complexity, we may quickly show our ignorance to others who took the time to understand the nuances
  • Without acknowledging complexity, we may make our own job harder by creating more problems than we solve

We can’t simply review one or two articles that reinforce our own beliefs about an issue and make an ethical decision. It takes more effort than that to understand the variables. Who are the constituents? What are their needs and goals? What is the presenting problem? Is that a symptom of a bigger problem? Do we understand that bigger problem and how the two are connected? If we try to fix a symptom without addressing the cause how will that make things worse? What other global issues and trends impact this problem? How? What are the most ethical options given all of the connected variables? 

“Solving a problem” without understanding the context is like changing individual notes in a song without considering the effect on the song. The result can be a meaningless mess. 

Here’s the key point – There is no good leadership without ethical thinking and ethical thinking requires digging into the nuances of complex issues. In a global society, our problems are connected in intricate boundary-spanning ways. Globally, we have the thinking power to untangle our complex problems and make the best choices. We just need to choose to use it. 

 

Special Series Celebrating the 2nd Printing of 7 Lenses

Why Ethical Thinking Matters (Part 1)

Why Ethical Thinking Matters (Part 2)

Why Ethical Thinking Matters (Part 3)

Why Ethical Thinking Matters (Part 4)

Why Ethical Thinking Matters (Part 5)

 

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22 Resources For Developing Ethical Thinking

By Linda Fisher Thornton

This week I’m sharing a collection of hand-picked resources that will help you upgrade your thinking. With all of the ethical messes in the news recently, this seems to be the right time to help you focus on PREVENTION as applied to thinking. It’s our thinking, after all, that determines what we decide to do under pressure. 

Ethical thinking has many important qualities, and one of them is that it is INTENTIONAL. It doesn’t happen on its own. Passive thinking is not likely to lead to ethical decisions or actions. Ethical thinking has to be intentional, developed and practiced. 

Use these resources to develop your ethical thinking skills. After upgrading your skills, you’ll be able to handle ethical issues at a higher level of complexity:

  The Missing Domain: Ethical Thinking

 The Missing Domain: Ethical Thinking Part 2

FINAL CHANGE THIS MANIFESTO_Page_01 What is Ethical Thinking? (and “What Ethical Leaders Believe”)

Ethics To Understand Complexity, Use 7 Dimensions of Ethical Thinking

Rethinking “Smart” Leadership in an Ethical Context

Why Ethical Thinking Matters (Part 1)

Why Ethical Thinking Matters (Part 2)

Why Ethical Thinking Matters (Part 3)

Why Ethical Thinking Matters (Part 4)

Why Ethical Thinking Matters (Part 5)

Ten Thinking Traps That Ethical Leaders Avoidthinkglobal8 Posts and a Trend Report on Global Thinking

Ethical Leaders Take Time to Think

Context and Responsibility 3Ethical Leaders Understand the Context

MORE READER FAVORITES:

Ethical Grey Areas: Our Choices Define Us

Our Thinking is an Ethical Driver

Which Values are Ethical Values?

Fear is a Poor Advisor

Thinking Beyond Disciplines: Why We Need It

Five Unintended Consequences of Linear Problem-Solving

Take Your Thinking up a Notch: Strategies For Solving Complex Problems

Traps in How We Think About Leading: The Case of Focusing Too Much on Budget

Passive thinking does not work. As humans, we are flawed thinkers, and if we don’t manage the flaws in our thinking, those flaws will drive our choices. 

Get ready to lead in the volatile and unpredictable future. Read one of these resources each day to upgrade your thinking.

 

Follow The Leading in Context Blog for a new article each week!

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To Learn More, Read the Guide To Ethical Thinking and Leadership: 7 Lenses, Now in Its 2nd Printing!

Seeing The Nuances Of Ethical Leadership (A Developmental Model)

By Linda Fisher Thornton

Ethical leadership is not a position or a task. It is a complex array of roles, relationships and processes, and yet we use one term, “ethical leadership,” to talk about it. And in using that term, we often mean different things. 

What Then is Ethical Leadership?

Why has it been so difficult for researchers to agree on a single definition of ‘ethical leadership?’ Here are some important reasons: 

  • Our understanding of responsible leadership depends on where we are in our own moral development
  • People are writing about it from many different perspectives and using many different words to describe it
  • In leadership competence there are many possible combinations 

By “many possible combinations,” I am referring to the reality that leaders are not all competent in all aspects of ethical leadership and they vary in which areas they have mastered. A leader might excel at following laws, for example, but not know how to work well with diverse groups of people. Or a leader could be great at making a short-term profit, but not good at thinking long term and protecting the planet.

A Developmental Definition

Leadership is a changing process. It is difficult to define it because as the world changes, our understanding of what it means to lead responsibly in that world changes. Because it is a changing process, it is best viewed from a developmental perspective.

Leaders need to tackle complexity directly. Oversimplified approaches to complex problems lead to high profile ethical failures. 

Leaders need a way to understand their own learning and development that helps them keep up with  increasing ethical expectations.  The developmental model outlined in by book 7 Lenses (now in its 2nd printing) frames “ethical leadership” as a developmental continuum based on these assumptions:

  1. People grow
  2. People’s understanding of leadership responsibility grows as they learn and develop as human beings
  3. The way that people view life and reality will impact their leadership philosophy
  4. Times change
  5. The standards for acceptable behavior and leadership evolve as times change
  6. The world is complex and connected
  7. The complexity and connections raise the stakes on us as leaders and require us to think using a higher level of complexity
  8. Thinking at a higher level of complexity means we can consider more constituents and more variables when making decisions

Some ways of interpreting “ethical leadership” are more responsible than others. If we are going to use the term “ethical leadership” to refer to an entire spectrum of developmental levels, we will need a way to talk about the nuances of ethical competence. Applying the 7 Lenses model gives us a way to talk about those nuances. Here are two examples:

Regardless of level or title, the most competent ethical leaders make it a priority to learn and they struggle to stay competent in all 7 dimensions of ethical responsibility as the world changes. 

How will this developmental model help you talk about the nuances of ethical leadership? 

Special 5 Post Series Celebrating the Second Printing of 7 Lenses

Why Ethical Thinking Matters (Part 1)

Why Ethical Thinking Matters (Part 2)

Why Ethical Thinking Matters (Part 3)

Why Ethical Thinking Matters (Part 4)

Why Ethical Thinking Matters (Part 5)

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© 2018 Leading in Context LLC

Fear is a Poor Advisor (Moving Us Away From Ethical Thinking To Protect Us)

By Linda Fisher Thornton

When we make decisions based on FEAR, our brains switch on the lower-level processor – which makes decisions based on a FIGHT-OR-FLIGHT response. The decision-making power of that part of our brain is extremely limited, turning our thoughts to lower level responses like “RUN!” or “HIT THEM FIRST.” Obviously, ethical decisions must be based on better thinking than “RUN” and “HIT THEM FIRST.”

Fear is a Poor Advisor

Our fear response takes us into PROTECT and DEFEND mode, and that mode causes us to shelter in place, retrench and protect our own interests. It drastically restricts the breadth of our thinking and doesn’t give much energy to thinking about our impact – what our choices will do to others.

Fear may generate feelings of anger as we turn our energy to “protect and defend.” Anger, like fear, is a poor advisor that pulls us away from ethical choices. 

“Anger results in systematic processing of anger-related information and selective use of
heuristics to evaluate information… This kind of processing is less than optimal for making ethical decisions because it induces biased, risky, and retaliatory thinking (Moons & Mackie, 2007).This type of encoding and use of social information results in alimited, self-focused interpretation of the situation, which has the potential to result in retaliatory or self-serving behaviors.” (Lenhart & Rabiner, 1995).

The Influence of Anger, Fear, and Emotion Regulation on Ethical Decision Making, Human Performance,Vol. 26, Iss. 4, 2013
According to the University of Lausanne video, Unethical Decision Making in Organizations“Fear is an emotion that works at high speed without involving reason. “  “Fear… may ultimately lead to ethical blindness.” In a way, it’s like snow blindness, when you can only see snow in all directions and lose your bearings. When the dominant emotion is fear, people lose their ethical grounding and may quickly wander away from the organization’s values. It’s not a conscious choice, since their brains have automatically switched to lower-level decision making to protect them from real or perceived harm. Fear creates a blindness that blocks our ability to see past the immediate threat. 
Ethical Leadership is a Fear-Free ZoneGreat leaders build trust and work hard to remove fear from the workplace. We know that fear works against efforts to maintain an ethical culture. Creating a fear-free zone should be a top leadership priority in organizations wanting to protect reputation and ethical brand value. 
Ethical Thinking is Intentional.Before you make key decisions this week, be sure fear isn’t blinding you to ethical consequences. To make sure it doesn’t happen to others, take the time to talk with your team. Ask them “Are we working in a fear-free zone?” “What could we do to improve?” “How well are we staying grounded in the ethical values our organization says are important?”

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Special 5 Post Series Celebrating the Second Printing of 7 Lenses

Why Ethical Thinking Matters (Part 1)

Why Ethical Thinking Matters (Part 2)

Why Ethical Thinking Matters (Part 3)

Why Ethical Thinking Matters (Part 4)

Why Ethical Thinking Matters (Part 5)

 

© 2018 Leading in Context LLC

Guest Interview: Stay On Top Of Your Work Podcast

By Linda Fisher Thornton

This week you can listen to a brand new interview I did with Kate Kurzawska, host of the Stay on Top of Your Work Timecamp Podcast! In the interview, I answer Kate’s top questions about ethical leadership, including these:

  • How do you lead teams ethically?
  • What should you consider when making a decision?
  • Why do people fail as leaders? 
  • What practices could help us avoid failing as leaders?
  • How do you manage the risk connected with people, with profits, with money, with every aspect of the company?
  • What’s the number one rule you couldn’t manage your work without? 

These questions are timely for leaders. Check out the answers in the podcast interview and transcript by clicking on the image above. Feel free to share your thoughts in the comments!

 

Special 5 Post Series Celebrating the Second Printing of 7 Lenses

Why Ethical Thinking Matters (Part 1)

Why Ethical Thinking Matters (Part 2)

Why Ethical Thinking Matters (Part 3)

Why Ethical Thinking Matters (Part 4)

Why Ethical Thinking Matters (Part 5)

 

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©2018 Leading in Context LLC

Leaders, Why You Need Disequilibrium (Part 2)

By Linda Fisher Thornton

This post is Part 2 in a series. In case you missed the first one, here is 450th Post: Leaders, Why You Need Disequilibrium (Part 1). In the first post, I explored why leaders need to embrace disequilibrium. In Part 2, I explore how disequilibrium helps leaders deal with catastrophic change.

Disequilibrium Drives Adaptation

Accepting disequilibrium instead of trying to fight it, we can turn our attention to figuring things out as the landscape changes around us.

“Pulling us out of our insulated silos.  Requiring leaders to seek out the signals reverberating out of these shifts, continually deciphering and determining what these signals are saying and asking ‘What you are going to do about it?'”

dculberh.wordpress.com, Transforming Tension and Disequilibrium Into Breakthrough Experiences

Deciphering the signals of a changing system, environment, organization and world keeps us on our toes. It helps us keep up with catastrophic change and still make good leadership choices. It helps us adapt instead of retrench when we face rapid change.

It Helps Us Navigate Perpetual Uncertainty

Change is not something we can prevent, or even”manage” in the traditional sense. Embracing disequilibrium helps us move forward, adapting our approaches and strategies to better “navigate the uphill terrain of perpetual uncertainty.”

5 Questions 

Use these 5 questions to check how well you are responding to disequilibrium:

  1. How deeply am I embracing disequilibrium?
  2. Where could I be fighting it, causing more difficulty than is necessary for myself and others?
  3. If I admitted that my earlier definition of “normal” was no longer possible, how would I think and lead differently?
  4. How will I carry out the improvements described in my answer to #3?
  5. How will those changes improve my leadership and the performance of my teams?

Subscribe to the Leading in Context Blog For a New Article Each Week!

 

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Special 5 Post Series Celebrating the Second Printing of 7 Lenses

Why Ethical Thinking Matters (Part 1)

Why Ethical Thinking Matters (Part 2)

Why Ethical Thinking Matters (Part 3)

Why Ethical Thinking Matters (Part 4)

Why Ethical Thinking Matters (Part 5)

 

© 2018 Leading in Context LLC

 

 

Dealing With Complexity? Use Ethical Thinking (Guest Post)

By Linda Fisher Thornton

We all need better ways to deal with difficult situations. Thinking on autopilot or going with our “gut instinct” won’t guide us through the ethical grey areas. Michael McKinney published an article I wrote that digs into how to lead through complexity. It is a timely topic, and as I shared in the article, “many leaders I talk with have a feeling that there is a more meaningful way of thinking and leading than what they’ve been seeing. “

EthicsThis article explains that “there is no ‘good leadership’ without ethical thinking” and shares the framework from the book                  7 Lenses as a tool for making ethical choices in complex situations.

When we ground our choices in ethical values, we consider our impact on constituents in the short run and over the long run. That’s what good leadership is all about.

Read the article on the Leading Now Blog. Comment here to let me know what you think!

 

 

Special Series Celebrating the 2nd Printing of 7 Lenses

Why Ethical Thinking Matters (Part 1)

Why Ethical Thinking Matters (Part 2)

Why Ethical Thinking Matters (Part 3)

Why Ethical Thinking Matters (Part 4)

Why Ethical Thinking Matters (Part 5)

 

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©2018 Leading in Context LLC

 

Why Ethical Thinking Matters (Part 5)

By Linda Fisher Thornton

To celebrate 7 Lenses going into its second printing, this is the fifth post in a special series focused on Why Ethical Thinking Matters. In case you missed them, take a look at Why Ethical Thinking Matters (Part 1),  Why Ethical Thinking Matters (Part 2), Why Ethical Thinking Matters (Part 3) and Why Ethical Thinking Matters (Part 4)I’m hoping the strategies shared in this series will give you a fresh perspective on your plans for developing leaders in 2018.

You may already realize that ethical thinking is important, and if you do, I ask you to spread the word. To help you champion the cause in your organizations and on social media, I have included the business case below.

If you ask a room full of leaders to define ethical thinking, you’ll get dozens of different answers. Leaders struggle with increasing complexity and accelerating change and they may think that they know how to use ethical thinking. The problem is that the ethical thinking they have been using for years isn’t helping them now. Our thinking skills don’t just upgrade themselves as if set on “automatic upgrade.” Leaders have to practice struggling through ethical issues at increasingly higher levels of complexity.

Ethical thinking doesn’t just “happen” by itself in a rapidly changing global environment – the landscape is constantly changing and ethical expectations are increasing

As ethical challenges increase, leadership thinking needs to increase accordingly for leaders to keep up. If we use outdated software to run our most critical systems, they won’t be reliable and our business credibility will break down. The same is true for outdated leadership thinking. 

Ethical Awareness is Increasing

Corruption has long been approached with the implicit attitude that it is a victimless crime. This is now changing fast, as it has become impossible to ignore the links between corruption, poverty, conflict, and human rights violations.

Alison Taylor and James Cohen, The future of business ethics: Hyper-transparency and other global trends, FCPA Blog

Ethical Problems Must Be Handled Fast, In Real Time

“The caliber of the decision maker is decisive—especially when an immediate decision must arise from instinct rather than from discussion.”

Kenneth R. Andrews, Managing Uncertainty: Ethics in Practice, HBR

Developing Leaders Supports Employee Engagement

“The third factor in “irresistible” management is leadership development: Organizations with high levels of employee engagement focus on developing great leaders. They invest heavily in management development and ensure that new leaders are given ample support.”

Josh Bersin, Becoming Irresistable: A New Model For Employee Engagement, Deloitte Insights

A New Leadership Algorithm is Required

“The definition of strong leadership is evolving. Several interviews discuss topics relating to updating the leadership algorithm or leadership mindset to enhance the overall capacity.”

Maureen Metcalf, What Top Leaders And Academics Are Thinking About Leadership In 2017, Forbes.com

Pressure on leaders is increasing to make good choices and ethical brand value is a key part of organizational success. A bad choice captured on video can go viral on social media, causing the value of a company to plummet in hours. Don’t let your most critical brand ambassadors and coaches (your leaders) use outdated ethical thinking. 

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Why Ethical Thinking Matters (Part 4)

By Linda Fisher Thornton

To celebrate 7 Lenses going into its second printing, this is the fourth post in a special series focused on Why Ethical Thinking Matters. In case you missed them, here are the previous posts in the series: Why Ethical Thinking Matters (Part 1),Why Ethical Thinking Matters (Part 2),and Why Ethical Thinking Matters (Part 3). Use the fresh perspectives shared in this series to guide your talent development plans for 2018.

You may already realize that ethical thinking is important, and if you do, I ask you to spread the word. To help you champion the cause in your organizations and on social media, I have included the business case below.

Ethics is an important part of brand value, so leaders need to be ready to model, implement, interpret and teach it. Teaching something to others and guiding them as they apply it requires a much higher level of skill than applying it only in one’s own work. To carry the company’s ethical brand value (EBV) forward, leaders will need to have mastered ethical thinking so they can guide others in how to use it. They will need to understand how ethics drives the economic engine of the company and the risks of a single ethical mistake that can reduce the company’s brand value in minutes. 

Leaders are ethical brand ambassadors. They need to be able to handle ethical challenges themselves, AND teach others throughout the organization

To be ready for the higher level requirements of  being an Ethical Brand Ambassador, leaders need clear ethical thinking. Here are some of the business reasons why that is so important:

Brand Value and Reputation Directly Impact Financial Results

“A business’s most valuable asset is its good name, its brand and reputation. In a recent survey released jointly by the World Economic Forum and the Fleishman-Hillard public relations firm, three-fifths of chief executives said they believed corporate brand and reputation represented more than 40% of their company’s market capitalization… Strong brand reputational value equals greater profits.”

Alexander F. Brigham Stefan Linssen, Your Brand Reputational Value Is Irreplaceable. Protect It! at Forbes.com

Ethical Business is A Powerful Consumer Trends

“…more sustainable, ethical, healthier modes of consumption that we’ve been tracking for years.”  

Trendwatching.com

Leaders Guide Employees to Ethical Action

“Leaders ought to be a crucial source of ethical guidance for employees and should at the same time be responsible for moral development in an organization.”

Mihelič, Lipičnik, and Tekavčič, in the International Journal of Management and Information Systems

Ethics is the Heart of Brand Value

“In order to retain credibility, branding needs ethics at its heart”

Joshua Jost, Is Ethics the Saviour of Branding? Ethical Corporation

Keeping ethics at the heart of brand value relies on leaders who do more than just understand ethical thinking and action – they also need to live it and teach it to others throughout the organization. 

Read the Next Post in the Series: Why Ethical Thinking Matters (Part 5)

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Why Ethical Thinking Matters (Part 3)

By Linda Fisher Thornton

To celebrate 7 Lenses going into its second printing, this is the third post in a special series focused on Why Ethical Thinking Matters. In case you missed them, take a look at Why Ethical Thinking Matters (Part 1) and Why Ethical Thinking Matters (Part 2).  I’m hoping the strategies shared in this series will give you a fresh perspective on your plans for developing leaders in 2018.

You may already realize that ethical thinking is important, and if you do, I ask you to spread the word. To help you champion the cause in your organizations and on social media, I have included the business case below.

Ethics codes and manuals are detailed but don’t provide high level direction on how to apply ethical values to decisions and actions. To make matters worse, the way we teach ethics is often low level, only based on laws and regulations, or oversimplified, describing whether something is “ethical or not” without exploring its ethical dimensions. 

Col Fernando Giancotti says in Strategic Leadership and the Narrow Mind: What We Don’t Do Well and Why – “Stepping up to a more comprehensive, less fragile ethic than the “good or bad” one is necessary to induce ethical, and not cynical, answers to the ambiguity and contradictions of our era.”

Leaders need a coherent ethical framework to help them navigate global and ethical complexity 

Giving leaders a robust framework for understanding ethical issues and choices is a must. The framework leaders use should be easy to remember so that they can recall it when they don’t have their materials at hand. They can’t lead well in a highly complex evolving global society without it. Here are some of the powerful benefits we gain when we meet the leadership need at a high enough level: 

Helps Leaders Remember and Apply Learning

“Coherence: Every part fits together. Every recall re-embeds the whole map.”

— David Rock, Why Leadership Development is Broken & How To Fix It Webinar, 2017

Avoids Guesswork

“What’s important is that having an ethical framework provides you with a basis for making difficult ethical decisions, rather than leaving you to struggle with each separate decision in a vacuum. It’s like the difference between building a house from a set of plans, and building it from guesswork, one piece of wood at a time.”

The Community Tool Box Chapter 8: Ethical Leadership,  Center for Community Health and Development, University of Kansas.

Provides a Clear Basis For Decision Making

“Ethical reasoning is hard because there are so many ways to fail…. Individuals must go through a series of steps, and unless all of the steps are completed, they are not likely to behave in an ethical way, regardless of the amount of training they have received in ethics, and regardless of their levels of other types of skills.”

Robert J. Sternberg, Cornell University, Developing ethical reasoning and/or ethical decision making

Fills The Gap Between “Wanting to Do the Right Thing” and “Knowing How”

“That persons with management responsibility must find the principles to resolve conflicting ethical claims in their own minds and hearts is an unwelcome discovery. Most of us keep quiet about it.”

Ethics in Practice, Kenneth R. Andrews, Harvard Business Review

Piecemeal leadership development, with no connection to a coherent framework, doesn’t “stick.” Worse, if we teach leadership and ethics separately, we can’t expect leaders to figure out how to integrate the principles on their own. Leadership development is only coherent if the ethical values are built in. 

Read the Next Post in the Series: Why Ethical Thinking Matters (Part 4)

 

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