Tag: nudge infrastructure

By Linda Fisher Thornton I was driving recently when the car beside me started to veer over into my lane. I was able to avoid an accident, but it made me think about what happens when employees start "crossing the line" in organizations. When someone becomes aware that another employee is doing something that goes against the company's values, what happens then? There are things leaders can do. Unlike the car example, the conditions needed to avoid a problem when an employee starts to cross the line are more complex. And the potential problems that can happen (if an employee crosses the line and does something unethical) are numerous. Under the right conditions, employees may nudge each other to stay in the lane, and a positive, high trust culture helps create those conditions.