Everyone is a Stakeholder at Some Level

By Linda Fisher Thornton

“Everyone is a stakeholder at some level, and all stakeholders are important. We should consider all stakeholders as we lead – those we serve, those we lead, the powerless, the silenced, the planet, and all of humanity.” 

I shared this insight in a previous post – it was an aha moment from a Tweetchat I guest-hosted on Leading With Ethics. To reflect on where you are in the journey to leading with the mindset that “everyone is a stakeholder at some level,” explore the answers to these important questions:

  • How am I adding value for customers, employees and partners?
  • What ripples am I creating on the global landscape?
  • If everyone followed my lead, would they be showing that all stakeholders are important, regardless of who they are or where they live?
  • How well do I consider the interests of stakeholders who aren’t at the table, including the planet?
  • Have I explored and conquered my own “inner terrain” well enough to manage my biases so that they don’t impact my leadership?

To accomplish the ideal of considering all stakeholders in even our smallest decisions, we’ll have to do more than just imagine the possibilities. We’ll need to do the work.

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“Hearing” All Stakeholders (Even When They’re Not in the Room)?

Silent Stakeholders

By Linda Fisher Thornton

A quiet group of stakeholders is being considered in leadership conversations. They can’t weigh in on major decisions, but they have a lot at stake in the decisions that get made. They are silent stakeholders, and the decisions we make in our meetings every day affects them directly.

These silent stakeholders include consumers who expect to have their interests and their safety protected. They are current and future employees who want to work for ethical companies that care.  They are communities and ecosystems that need protecting to ensure our healthy and successful future. Are we considering their needs when they aren’t in the room? Are we hearing them?

Ethical leadership includes proactively doing good and preventing harm. Our responsibility to do that extends to silent stakeholders – people who can’t speak up in protest when we’re about to make a bad decision that affects them.

Business leaders are increasingly expected to demonstrate care for stakeholders who are not in the room. 

With so many ethical scandals in the news, consumers have become quite aware of risks. They are more actively protecting their interests, even though they are not invited into the closed meetings where decisions that affect their health and safety are made.

Considering Our Impact on Silent Stakeholders

Leaders who think long-term and seek to minimize harm broadly consider all stakeholders, including those who are not in the room.

At our best, we demonstrate care for all constituents, all the way up and down the line.

As you consider these questions, keep in mind that ethical leaders recognize and honor their responsibilities to all constituents, including those who are not in the room.

  • What will be the effect of this decision on the end user?
  • What will be the long-term impact of this decision on the environment, communities and ecosystems?
  • How will those who cannot speak for themselves (but need our care) be affected by this decision?




For more, see new book 7 Lenses and the 21 Question Assessment: How Current is My Message About Ethics?

7 Lenses is a Bronze Axiom Business Book Award Winner in Business Ethics41cEVx-Tu4L._SY344_BO1,204,203,200_
2014  Bronze Axiom Business Book Award Winner 
About 7 Lenses
Info@LeadinginContext.com  @leadingincontxt  @7Lenses

© 2014 Leading in Context LLC 

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