Why Making Money Doesn’t Ensure Business Success

By Linda Fisher Thornton Ask for profitability and your company may get it, at the expense of customer satisfaction, employee engagement, and product safety. Making profitability a top business goal without balancing that with adequate ethics awareness is extremely risky, and could lead to community backlash that ends up destroying your brand.

Ethical Perspectives: Rights, Responsibilities, and Freedom

By Linda Fisher Thornton While some people think of rights, responsibilities and freedom separately, in a compartmentalized way, I believe they cannot be separated, and according to John Courtney Murray, freedom was always intended to be grounded in ethical values.

Making Ethics Clear

By Linda Fisher Thornton Workplace issues are complex and opinions vary about the right thing to do in challenging situations. This complexity and uncertainty combine to create a "murky uncertainty" that may keep people from giving us their best, most ethical performance. Leaders may intend to create an ethical culture, but may still have difficulty getting past the murky uncertainty about what ethics means. To move beyond the uncertainty, we need to take the time to talk about ethical behavior and how we will make ethical decisions.

Responding (Ethically) To An Overwhelmed Employee

By Linda Fisher Thornton "The issue of the overwhelmed employee looms large" according to Josh Bersin, Bersin by Deloitte. (Are You an Overwhelmed Employee? New Research Says Yes, LinkedIn). Employees are having a hard time managing an overload of information and tasks, and the problem is not getting any better.

Systems Thinking: The Diet Soda Puzzle

By Linda Fisher Thornton Research is showing that diet sodas do not help prevent weight loss, and in fact may be a cause of weight gain. How can this be? Since the way we understand it depends on which kind of thinking we use, let's examine the issue using several different kinds of thinking.

Ethical Leaders Care (Part 4)

By Linda Fisher Thornton I wonder what our workplaces would be like if every leader cared. Most leaders care about their own well-being. But what if every leader cared about others? How would things be different? In an organization where every leader cared, wouldn’t we experience improved employee engagement and customer retention? Wouldn’t it be easier to recruit and retain talented and dedicated employees? Wouldn’t we be able to get more done?

Ethical Leaders Care (Part 3)

By Linda Fisher Thornton Demonstrating care is one of the hallmark requirements of good leadership. In addition to caring about what happens in our own careers, we must CARE about people, about their success, and about creating a positive work environment. If leaders don’t seem to care, that numbs the organization’s culture, disabling the natural systems that would prevent and identify ethical risks.

Ethical Leaders Care (Part 2)

By Linda Fisher Thornton Using an ethics of care changes how we think and act as leaders. It helps us remember that each person is important and that treating each other with care is part of our shared human experience. Caring shows that we know that people are more than task-doers and that leading is more than tactical, more than obligatory, more than just a job

Ethical Leaders Care (Part 1)

By Linda Fisher Thornton Ethical leadership is about much more than making good decisions and abiding by laws and regulations. One of the elements of ethical leadership that may be overlooked when we view ethics using a “legal lens” is supporting and developing the potential of the people we lead.

How Are Authenticity and Self-Actualization Connected?

By Linda Fisher Thornton Authenticity has become a common term used to describe a level of human growth or attainment. I previously wrote about the multiple dimensions of authenticity and how they relate to living an intentional, aware, and ethical life. I became curious about how authenticity relates to measures of human development and Maslow's concept of self-actualization. Scott Barry Kaufman, a humanistic psychologist who tested and built on Maslow's research, includes Authenticity in the list of 10 characteristics of Self-Actualization.

What Drives Our Thinking?

By Linda Fisher Thornton When we talk about "ethical leadership" we are talking about the intersection of multiple connected variables that affect our choices. We choose our approach based on a number of variables that are influenced by our level of learning, growth and experience. Here are some of the variables (which may be influenced by learning and development) that converge to define our sense of what "ethical leadership" includes.

Light Bulb Moments

By Linda Fisher Thornton This week I'm sharing some thoughts about teaching and learning that have been on my mind. It is hard for me to hear about students who are struggling with teachers or professors who try to trick them with impossible tests and quizzes - where everyone does poorly and classgrades have to be rounded up. This kind of behavior in the classroom leads to stress, frustration, lack of confidence, unfairly poor grades and other negative outcomes, when students really do know the material. It can happen, though, when the focus of teaching is in the wrong place.

Caring For a Positive Culture

By Linda Fisher Thornton I have written a lot about ethical culture building, but there is one simple concept that is a game changer that many leaders overlook. It is the importance of simultaneously managing two things well in order to shore up both sides of the system.

Building an Ethical Culture (Part 5)

By Linda Fisher Thornton Leaders are in a unique position to make ethics a priority through their everyday actions, but simply modeling ethics isn’t nearly enough. Here is a starting list of 5 actions leaders can take that move organizations toward an ethical culture, besides telling people how important ethics is and demonstrating it in everyday behavior and choices.

Building an Ethical Culture (Part 4)

By Linda Fisher Thornton Ethical Culture is a System of Systems Don’t assume that an ethical culture will just happen in your workplace. Even if you are a good leader, ethical culture is a delicate thing, requiring intentional positive leadership and daily tending. It requires more than good leadership, more than trust building, and more than good hiring. Why does building an ethical culture require so much more than good leadership? Ethical culture is a system of systems, and just putting in good leadership, trust-building and good hiring doesn’t make it healthy.