The Trouble With Certainty

By Linda Fisher Thornton Leaders may think that being decisive and "sure of things" helps them succeed, but if they do, they may be harboring an outdated view of leadership. What has changed about how we see leadership and certainty?  Being certain carries with it the connotation of not engaging others in the conversation and using one-way communication. It evokes images of an iron fist pounding on a desk, not a leader who enjoys "working beside" a talented and diverse team.