Trust is a Relationship (Not a Commodity)

By Linda Fisher Thornton Waiting For Trust to Be Earned I sometimes hear leaders say that they think "trust is earned" and that we should not trust others until they have earned our trust through their behavior and choices. I see several big problems with this way of thinking about trust.

How Do We Achieve Corporate Integrity?

By Linda Fisher Thornton In the quest for corporate integrity, we must do a number of things well. We need to have clear expectations for what ethical leadership looks like in our organization; we need a congruent system for managing ethics that sends a consistent message; and we need a clear message about what taking responsibility for ethics really means to us. There is an ethics trend away from a "push" mentality when it comes to learning about ethics (making people do it) to a "pull" mentality (making it positive so that people will want to do it). Taking on that "pull mentality" involves creating a positive ethical environment: