By Linda Fisher Thornton The "Keep it Simple" approach is good for many situations, but keeping it simple will set you up for failure in ethics. Using an oversimplified approach to solving a complex ethical problem just means you leave out variables you should be considering.
By Linda Fisher Thornton Senior leadership teams and boards have a choice. In their ethics strategy, they can focus on prevention or cure. The cure approach is reactive and messy. It involves waiting for something bad to happen, then scrambling to do damage control. Then you have to build an ethical support system (perhaps at the insistence of a regulatory body) to prevent it from happening again. The prevention approach is proactive and positive, and it helps prevent those messy problems. It involves building the ethical support system up front, while things are going well.
By Linda Fisher Thornton Unfriendly Sales Techniques Times are still tight for consumers and salespeople are concerned about their jobs. It seems that is more tempting now than it would be in a booming economy to use high-pressure tactics or other unfriendly approaches in order to get business. And pushy, unfriendly sales techniques stand out even more in difficult economic times. Customers will go out of their way to avoid companies that use them. Some unfriendly approaches that I have observed recently include:
How Do We Define Authenticity in Leadership? Most people would agree that authentic leadership is a good thing. But what does it mean? What qualities do authentic leaders possess that set them apart from other leaders?
By Linda Fisher Thornton Last week I wrote about how to prepare for leadership future by staying centered in ethical values. Grounding our work in values is critically important but it's not enough. There's much more to being ready for the future of leadership than just staying aligned with positive values. This week I'm sharing a graphic about 5 other variables that need to be in place to build a (positive) ethical culture.
By Linda Fisher Thornton What do Deloitte, Strategy & PwC, Dow Jones, The Ethics Resource Center and LRN have to say about trends in business ethics? Get ready for some good news:
In spite of all the bad news you see in the media about ethics, we don't build ethical cultures by focusing on the negative. Let's face it - thinking about fraud, embezzlement and conflict of interest won't make us better leaders. But that's what many of us are focusing on in our organizations.