22 Resources For Developing Ethical Thinking

By Linda Fisher Thornton

This week I’m sharing a collection of hand-picked resources that will help you upgrade your thinking. With all of the ethical messes in the news recently, this seems to be the right time to help you focus on PREVENTION as applied to thinking. It’s our thinking, after all, that determines what we decide to do under pressure. 

Ethical thinking has many important qualities, and one of them is that it is INTENTIONAL. It doesn’t happen on its own. Passive thinking is not likely to lead to ethical decisions or actions. Ethical thinking has to be intentional, developed and practiced. 

Use these resources to develop your ethical thinking skills. After upgrading your skills, you’ll be able to handle ethical issues at a higher level of complexity:

  The Missing Domain: Ethical Thinking

 The Missing Domain: Ethical Thinking Part 2

FINAL CHANGE THIS MANIFESTO_Page_01 What is Ethical Thinking? (and “What Ethical Leaders Believe”)

Ethics To Understand Complexity, Use 7 Dimensions of Ethical Thinking

Rethinking “Smart” Leadership in an Ethical Context

Why Ethical Thinking Matters (Part 1)

Why Ethical Thinking Matters (Part 2)

Why Ethical Thinking Matters (Part 3)

Why Ethical Thinking Matters (Part 4)

Why Ethical Thinking Matters (Part 5)

Ten Thinking Traps That Ethical Leaders Avoidthinkglobal8 Posts and a Trend Report on Global Thinking

Ethical Leaders Take Time to Think

Context and Responsibility 3Ethical Leaders Understand the Context

MORE READER FAVORITES:

Ethical Grey Areas: Our Choices Define Us

Our Thinking is an Ethical Driver

Which Values are Ethical Values?

Fear is a Poor Advisor

Thinking Beyond Disciplines: Why We Need It

Five Unintended Consequences of Linear Problem-Solving

Take Your Thinking up a Notch: Strategies For Solving Complex Problems

Traps in How We Think About Leading: The Case of Focusing Too Much on Budget

Passive thinking does not work. As humans, we are flawed thinkers, and if we don’t manage the flaws in our thinking, those flaws will drive our choices. 

Get ready to lead in the volatile and unpredictable future. Read one of these resources each day to upgrade your thinking.

 

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To Learn More, Read the Guide To Ethical Thinking and Leadership: 7 Lenses, Now in Its 2nd Printing!

Seeing The Nuances Of Ethical Leadership (A Developmental Model)

By Linda Fisher Thornton

Ethical leadership is not a position or a task. It is a complex array of roles, relationships and processes, and yet we use one term, “ethical leadership,” to talk about it. And in using that term, we often mean different things. 

What Then is Ethical Leadership?

Why has it been so difficult for researchers to agree on a single definition of ‘ethical leadership?’ Here are some important reasons: 

  • Our understanding of responsible leadership depends on where we are in our own moral development
  • People are writing about it from many different perspectives and using many different words to describe it
  • In leadership competence there are many possible combinations 

By “many possible combinations,” I am referring to the reality that leaders are not all competent in all aspects of ethical leadership and they vary in which areas they have mastered. A leader might excel at following laws, for example, but not know how to work well with diverse groups of people. Or a leader could be great at making a short-term profit, but not good at thinking long term and protecting the planet.

A Developmental Definition

Leadership is a changing process. It is difficult to define it because as the world changes, our understanding of what it means to lead responsibly in that world changes. Because it is a changing process, it is best viewed from a developmental perspective.

Leaders need to tackle complexity directly. Oversimplified approaches to complex problems lead to high profile ethical failures. 

Leaders need a way to understand their own learning and development that helps them keep up with  increasing ethical expectations.  The developmental model outlined in by book 7 Lenses (now in its 2nd printing) frames “ethical leadership” as a developmental continuum based on these assumptions:

  1. People grow
  2. People’s understanding of leadership responsibility grows as they learn and develop as human beings
  3. The way that people view life and reality will impact their leadership philosophy
  4. Times change
  5. The standards for acceptable behavior and leadership evolve as times change
  6. The world is complex and connected
  7. The complexity and connections raise the stakes on us as leaders and require us to think using a higher level of complexity
  8. Thinking at a higher level of complexity means we can consider more constituents and more variables when making decisions

Some ways of interpreting “ethical leadership” are more responsible than others. If we are going to use the term “ethical leadership” to refer to an entire spectrum of developmental levels, we will need a way to talk about the nuances of ethical competence. Applying the 7 Lenses model gives us a way to talk about those nuances. Here are two examples:

Regardless of level or title, the most competent ethical leaders make it a priority to learn and they struggle to stay competent in all 7 dimensions of ethical responsibility as the world changes. 

How will this developmental model help you talk about the nuances of ethical leadership? 

Special 5 Post Series Celebrating the Second Printing of 7 Lenses

Why Ethical Thinking Matters (Part 1)

Why Ethical Thinking Matters (Part 2)

Why Ethical Thinking Matters (Part 3)

Why Ethical Thinking Matters (Part 4)

Why Ethical Thinking Matters (Part 5)

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Fear is a Poor Advisor (Moving Us Away From Ethical Thinking To Protect Us)

By Linda Fisher Thornton

When we make decisions based on FEAR, our brains switch on the lower-level processor – which makes decisions based on a FIGHT-OR-FLIGHT response. The decision-making power of that part of our brain is extremely limited, turning our thoughts to lower level responses like “RUN!” or “HIT THEM FIRST.” Obviously, ethical decisions must be based on better thinking than “RUN” and “HIT THEM FIRST.”

Fear is a Poor Advisor

Our fear response takes us into PROTECT and DEFEND mode, and that mode causes us to shelter in place, retrench and protect our own interests. It drastically restricts the breadth of our thinking and doesn’t give much energy to thinking about our impact – what our choices will do to others.

Fear may generate feelings of anger as we turn our energy to “protect and defend.” Anger, like fear, is a poor advisor that pulls us away from ethical choices. 

“Anger results in systematic processing of anger-related information and selective use of
heuristics to evaluate information… This kind of processing is less than optimal for making ethical decisions because it induces biased, risky, and retaliatory thinking (Moons & Mackie, 2007).This type of encoding and use of social information results in alimited, self-focused interpretation of the situation, which has the potential to result in retaliatory or self-serving behaviors.” (Lenhart & Rabiner, 1995).

The Influence of Anger, Fear, and Emotion Regulation on Ethical Decision Making, Human Performance,Vol. 26, Iss. 4, 2013
According to the University of Lausanne video, Unethical Decision Making in Organizations“Fear is an emotion that works at high speed without involving reason. “  “Fear… may ultimately lead to ethical blindness.” In a way, it’s like snow blindness, when you can only see snow in all directions and lose your bearings. When the dominant emotion is fear, people lose their ethical grounding and may quickly wander away from the organization’s values. It’s not a conscious choice, since their brains have automatically switched to lower-level decision making to protect them from real or perceived harm. Fear creates a blindness that blocks our ability to see past the immediate threat. 
Ethical Leadership is a Fear-Free ZoneGreat leaders build trust and work hard to remove fear from the workplace. We know that fear works against efforts to maintain an ethical culture. Creating a fear-free zone should be a top leadership priority in organizations wanting to protect reputation and ethical brand value. 
Ethical Thinking is Intentional.Before you make key decisions this week, be sure fear isn’t blinding you to ethical consequences. To make sure it doesn’t happen to others, take the time to talk with your team. Ask them “Are we working in a fear-free zone?” “What could we do to improve?” “How well are we staying grounded in the ethical values our organization says are important?”

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Special 5 Post Series Celebrating the Second Printing of 7 Lenses

Why Ethical Thinking Matters (Part 1)

Why Ethical Thinking Matters (Part 2)

Why Ethical Thinking Matters (Part 3)

Why Ethical Thinking Matters (Part 4)

Why Ethical Thinking Matters (Part 5)

 

© 2018 Leading in Context LLC

Why Ethical Thinking Matters (Part 4)

By Linda Fisher Thornton

To celebrate 7 Lenses going into its second printing, this is the fourth post in a special series focused on Why Ethical Thinking Matters. In case you missed them, here are the previous posts in the series: Why Ethical Thinking Matters (Part 1),Why Ethical Thinking Matters (Part 2),and Why Ethical Thinking Matters (Part 3). Use the fresh perspectives shared in this series to guide your talent development plans for 2018.

You may already realize that ethical thinking is important, and if you do, I ask you to spread the word. To help you champion the cause in your organizations and on social media, I have included the business case below.

Ethics is an important part of brand value, so leaders need to be ready to model, implement, interpret and teach it. Teaching something to others and guiding them as they apply it requires a much higher level of skill than applying it only in one’s own work. To carry the company’s ethical brand value (EBV) forward, leaders will need to have mastered ethical thinking so they can guide others in how to use it. They will need to understand how ethics drives the economic engine of the company and the risks of a single ethical mistake that can reduce the company’s brand value in minutes. 

Leaders are ethical brand ambassadors. They need to be able to handle ethical challenges themselves, AND teach others throughout the organization

To be ready for the higher level requirements of  being an Ethical Brand Ambassador, leaders need clear ethical thinking. Here are some of the business reasons why that is so important:

Brand Value and Reputation Directly Impact Financial Results

“A business’s most valuable asset is its good name, its brand and reputation. In a recent survey released jointly by the World Economic Forum and the Fleishman-Hillard public relations firm, three-fifths of chief executives said they believed corporate brand and reputation represented more than 40% of their company’s market capitalization… Strong brand reputational value equals greater profits.”

Alexander F. Brigham Stefan Linssen, Your Brand Reputational Value Is Irreplaceable. Protect It! at Forbes.com

Ethical Business is A Powerful Consumer Trends

“…more sustainable, ethical, healthier modes of consumption that we’ve been tracking for years.”  

Trendwatching.com

Leaders Guide Employees to Ethical Action

“Leaders ought to be a crucial source of ethical guidance for employees and should at the same time be responsible for moral development in an organization.”

Mihelič, Lipičnik, and Tekavčič, in the International Journal of Management and Information Systems

Ethics is the Heart of Brand Value

“In order to retain credibility, branding needs ethics at its heart”

Joshua Jost, Is Ethics the Saviour of Branding? Ethical Corporation

Keeping ethics at the heart of brand value relies on leaders who do more than just understand ethical thinking and action – they also need to live it and teach it to others throughout the organization. 

Read the Next Post in the Series: Why Ethical Thinking Matters (Part 5)

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Why Ethical Thinking Matters (Part 3)

By Linda Fisher Thornton

To celebrate 7 Lenses going into its second printing, this is the third post in a special series focused on Why Ethical Thinking Matters. In case you missed them, take a look at Why Ethical Thinking Matters (Part 1) and Why Ethical Thinking Matters (Part 2).  I’m hoping the strategies shared in this series will give you a fresh perspective on your plans for developing leaders in 2018.

You may already realize that ethical thinking is important, and if you do, I ask you to spread the word. To help you champion the cause in your organizations and on social media, I have included the business case below.

Ethics codes and manuals are detailed but don’t provide high level direction on how to apply ethical values to decisions and actions. To make matters worse, the way we teach ethics is often low level, only based on laws and regulations, or oversimplified, describing whether something is “ethical or not” without exploring its ethical dimensions. 

Col Fernando Giancotti says in Strategic Leadership and the Narrow Mind: What We Don’t Do Well and Why – “Stepping up to a more comprehensive, less fragile ethic than the “good or bad” one is necessary to induce ethical, and not cynical, answers to the ambiguity and contradictions of our era.”

Leaders need a coherent ethical framework to help them navigate global and ethical complexity 

Giving leaders a robust framework for understanding ethical issues and choices is a must. The framework leaders use should be easy to remember so that they can recall it when they don’t have their materials at hand. They can’t lead well in a highly complex evolving global society without it. Here are some of the powerful benefits we gain when we meet the leadership need at a high enough level: 

Helps Leaders Remember and Apply Learning

“Coherence: Every part fits together. Every recall re-embeds the whole map.”

— David Rock, Why Leadership Development is Broken & How To Fix It Webinar, 2017

Avoids Guesswork

“What’s important is that having an ethical framework provides you with a basis for making difficult ethical decisions, rather than leaving you to struggle with each separate decision in a vacuum. It’s like the difference between building a house from a set of plans, and building it from guesswork, one piece of wood at a time.”

The Community Tool Box Chapter 8: Ethical Leadership,  Center for Community Health and Development, University of Kansas.

Provides a Clear Basis For Decision Making

“Ethical reasoning is hard because there are so many ways to fail…. Individuals must go through a series of steps, and unless all of the steps are completed, they are not likely to behave in an ethical way, regardless of the amount of training they have received in ethics, and regardless of their levels of other types of skills.”

Robert J. Sternberg, Cornell University, Developing ethical reasoning and/or ethical decision making

Fills The Gap Between “Wanting to Do the Right Thing” and “Knowing How”

“That persons with management responsibility must find the principles to resolve conflicting ethical claims in their own minds and hearts is an unwelcome discovery. Most of us keep quiet about it.”

Ethics in Practice, Kenneth R. Andrews, Harvard Business Review

Piecemeal leadership development, with no connection to a coherent framework, doesn’t “stick.” Worse, if we teach leadership and ethics separately, we can’t expect leaders to figure out how to integrate the principles on their own. Leadership development is only coherent if the ethical values are built in. 

Read the Next Post in the Series: Why Ethical Thinking Matters (Part 4)

 

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Why Ethical Thinking Matters (Part 2)

By Linda Fisher Thornton

To celebrate 7 Lenses going into its second printing, this is the second post in a special series focused on Why Ethical Thinking Matters. In case you missed it, last week’s post was Why Ethical Thinking Matters (Part 1). I’m hoping the strategies shared in this series will give you a fresh perspective on your talent development plans for 2018.

You may already realize that ethical thinking is important, and if you do, I ask you to spread the word. To help you champion the cause in your organizations and on social media, I have included the business case below.

The way we have developed leaders has traditionally been to teach one topic at a time. Each topic reflects a different skill they will need to apply in their leadership. The problem with that is that it’s like teaching them how to put together a puzzle by showing them only a few pieces at a time. What leaders need is much higher level than what we have been giving them, and the gap seems to be widening. You simply can’t solve a complex, multidimensional puzzle a few pieces at a time. The broader context matters.

Leaders need a context for thinking about good leadership that is broad enough to provide insight into multiple perspectives and stakeholders.

Mark Lukens points out in his Fast Company article 3 Ways For Senior Managers To Keep A Broad Perspective, that “your assumptions and prejudices could stand in the way of better strategy. And in a world where it takes constant improvement to stay ahead, a broad perspective is just as crucial as special expertise.”  Leaders will not easily learn how to solve complex high level problems when we are only showing them a few pieces of the context at a time.  Helping leaders understand the evolving global context in which they lead is important for practical reasons including:

The Context and Rules Are Shifting

Organizations face a radically shifting context for the workforce, the workplace, and the world of work. These shifts have changed the rules for nearly every organizational people practice, from learning to management to the definition of work itself.”

Deloitte, Rewriting the Rules For the Digital Age: 2017 Deloitte Human Capital Trends

Complexity is Increasing

“Global competition, networks, and stakeholder empowerment are transforming former manageable, bounded challenges into endless Gordian knots… Small wonder “complex problem solving” is listed by the World Economic Forum as the top workforce skill for 2020—as it was for 2015.

Brook Manville, Six Leadership Practices For Wicked Problem Solving, Forbes.com

Leadership Responsibility is Global

“Many of our informants expressed their belief that true global leaders feel accountable for shaping our shared global future. This emerging emphasis on global responsibility as a key quality of global leadership will be explored further in our continued research.”

Boix-Mansilla, Chua, Kehayes and Patankar, Leading With the World in Mind, Asia Society and Project Zero, Harvard Graduate School of Education

Stakeholders Are Part of Complex Global Networks

“Today’s leaders are faced with highly unpredictable and volatile environments that defy long-range planning. Their organizations are enmeshed in a new interconnected world of complex global networks that engage in novel ways of co-evolution and co-creation, with stakeholders dispersed across the globe.”

Roland Deiser and Sylvain Newton, Social Technology and the Changing Context of Leadership, Wharton Center For Leadership and Change Management

We need to help leaders learn and apply ethical thinking in the broad context of a global society and the evolving global definition of “good leadership.” Only then will they be ready to meet the increasing expectations and varying needs of multiple stakeholders.

Read the next post in the series: Why Ethical Thinking Matters (Part 3)

 

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Why Ethical Thinking Matters (Part 1)

By Linda Fisher Thornton

To celebrate 7 Lenses going into its second printing (big news!), this is the first post in a special series focused on Why Ethical Thinking Matters. I’m hoping the strategies shared in this series will give you a fresh perspective on your talent development plans for 2018.

Ethical thinking drives ethical choices and behavior. Marcus Aurelius said “Our life is what our thoughts make it.” According to Buddha, “We are what we think. All that we are arises with our thoughts. With our thoughts, we make the world.” I believe that leadership development efforts must address the values-based thinking behind good leadership, or it will not lead to good leadership. If we just teach people skills, without upgrading their thinking, we are not preparing them for success in the real world.

Evidence Of The Gap: While most companies have stated values, one recent survey found that less than half of them actively lead with those values. According to Salesforce.com, The Impact of Equality and Values Driven Business, “Although 10 out of 18 senior executives surveyed at the 2017 New York Times New Work Summit said that their companies clearly define their values, only 40% of business professionals say their company leads with its values.”

You may already realize that ethical thinking is important, and if you do, I ask you to spread the word. To help you champion the cause in your organizations and on social media, I have included the business case below.

Leaders need to learn how to think WITH values so they can APPLY them to their daily challenges. 

We need to help leaders ramp up their thinking skills to be able to successfully APPLY positive ethical values to increasingly complex situations. If we don’t, they’ll still have to make leadership decisions every day, but those decisions may not align with our organization’s ethical values. They may not meet the ethical expectations of customers, employees and other key stakeholders. And even though they’re in leadership positions, they won’t be ready to teach the organization’s values to their teams. 

Helping leaders learn ethical thinking means they will be able to APPLY ethical values in their daily decisions and actions. That ability brings many positive benefits to the organization, including: 

Improved Positive Outcomes, Reduced Risk

“Ethical leadership has been shown to cause a host of positive outcomes, and to reduce the risk of many negative outcomes. Leadership may therefore be the most important lever in an ethical system designed to support ethical conduct.”

EthicalSystems.org, Leadership

 Competitive Advantage

“Virtuous organizations, like virtuous people, outperform their peers over time. The ethical values guiding the world’s most successful organizations are cheap but powerful sources of competitive advantage.”

SHRM, Shaping an Ethical Workplace Culture

Improved Connection With Customers and Employees

“Business leaders who take the next step to not only define but actually lead with values are better positioned to connect with their customers and employees.”

Salesforce.com, The Impact of Equality and Values Driven Business

Improved Trust, Which Drives High Performance

“Simply put: High ethics creates high trust. High trust creates high performance.”

SHRM, Shaping an Ethical Workplace Culture

Only when leaders learn to think using ethical values will they be able to successfully apply those ethical values to their decisions and action, every day.

Read the next post in the series: Why Ethical Thinking Matters (Part 2)Top 100 Leadership Blog

 

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Top 10 Posts 2017: Leading in Context Blog

 

 

By Linda Fisher Thornton

Of the 52 posts published on the Leading in Context Blog in 2017, these 10 were the most popular. See if you notice a theme that connects these topics that readers accessed most frequently:

Do Good Things Come to Those Who Wait?

Everyone is a Stakeholder at Some Level

Ethical Leadership is About Service, Not Privilege

Ethical Leadership: The “On” Switch For Adaptability

Talking About What Matters (Part 1)

4 Connected Trends Shaping the Future of Leadership

The Evolving Purpose of Leadership: Why More is Expected Now

Yes, Leaders: Behavior Matters

5 Sites For Globally Responsible Business Leadership

Is Our Leadership “Good?”

If I had to pick a theme for these posts that were most popular in 2017, it would be “Leaders Adapt to Rising Stakeholder Expectations.” Which 2017 post was your favorite? If you have ethical leadership topics you want to learn more about in 2018, comment on this post, or tweet your idea to @leadingincontxt!

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Click the cover to read a free preview!

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Rethinking “Smart” Leadership in an Ethical Context

By Linda Fisher Thornton

This week I’m looking at what it means to be a “smart” leader through the 7 Lenses (introduced in the book 7 Lenses) to get the full ethical context. Take note: You can do this with any idea, concept or project to better understand the ethical nuances.

Lens 1 Profit

“Smart” means making as much money as you can (which has no ethical grounding).

Lens 2 Law

“Smart” means avoiding punishments and penalties and taking advantage of loopholes for maximum gain (which isn’t leading with values).

Lens 3 Character

“Smart” means always thinking from a grounding in personal ethical values and ethical awareness.

Lens 4 People

“Smart” means being aware of our impact on a diverse group of others, working hard to benefit them and avoid harm.

Lens 5 Communities

“Smart” means pulling the community together and improving the lives of the people who live there.

Lens 6 Planet

“Smart” means protecting the planet, nature and ecosystems for our future well-being.

Lens 7 Greater Good

“Smart” means making life better for future generations.

Seeing the Whole Picture

Looking through these 7 Lenses of Ethical Responsibility, we see a picture that matches the highest levels of corporate social responsibility. We begin to realize that “smart leadership” includes acting on all of these lenses at the same time. This practical multi-lens perspective shows us the nuances of how we need to respond to our stakeholders and handle our ethical challenges. 

Click on the book cover below to see a preview and consider how this way of thinking could move your organization’s metrics (see Chapter 2 for details).

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400th Post: The Journey to Meaning (Growth Required)

27881-068-Edit-003

By Linda Fisher Thornton

I set out to answer a question. In the process of answering the question, I started a journey that changed my life. It happened the way that life happens to all of us. It wasn’t always by conscious choice or in a logical progression. I lost someone I loved (my grandmother). I suffered a sudden reduction in consulting projects during the 2009 economic downturn. While recovering from these blows, I took a hard look at what I wanted to accomplish with the rest of my life. 

I began to realize that if I wanted to make a positive difference in the world, I needed to make some drastic changes. I started a blog and found out what it was like to learn out loud. I jumped into the social conversation. I began to intentionally live outside of my comfort zone.

I starting thinking about a nagging question that I couldn’t get out of my head. I heard from people who wanted to lead ethically but needed help. I started to write down thoughts on my blog and later started a book. I struggled to build a clearer, whole model of ethical leadership (that wasn’t oversimplified) to help people learn how to easily apply it.  

Looking back on this journey so far, I  believe that life’s hardest challenges are waiting to be turned into opportunities. Taking the journey isn’t always easy – it requires persistence, commitment, imagination, patience and endurance. When we put in the effort and take on the challenge,  though, we can become capable of so much more. We can find purpose and meaning (which require personal growth).

What would have been different if I hadn’t started this journey? I may have had a deep sense that something was missing. After reflecting on my definition of “The Meaning of Life” for an Excellence Reporter series, I realized that this process of growth is more than just something that happens while we’re doing other things – it’s what helps us find meaning and have a positive impact. 

It’s not reaching the desired destination according to an expected timetable that gives us a sense that we have a meaningful life. It’s the journey itself. It’s using our abilities in service to others.  It’s chasing the elusive “best we can be” as the world expects more and we race to keep up. 

I want to extend a “Thank You!” to Leading in Context Blog followers, 7 Lenses readers, clients, partners,  and all of you engaging in important conversations about “the right thing to do” in a global society. 

 

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Ethical Leaders Understand 7 Different Lenses of Ethical Responsibility (That Are All Important)

Includes case examples and questions.

Click the book cover for a preview.

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Unleash the Positive Power of Ethical Leadership®

©2017 Leading in Context LLC

 

 

Do Good Things Come to Those Who Wait?


By Linda Fisher Thornton

I don’t particularly like the quote “Good things come to those who wait.” This quote, attributed to British author Violet Fane (Mary M. Singleton) in 1892, may be true but it leaves out important parts of the story. Good things may come to those who wait, but only after certain important conditions have been met:

Good Things Come to Those Who Wait (If They Also….)

  1. Work hard
  2. Use what they are learning to help others
  3. Keep working hard
  4. Improve but still keep learning
  5. Keep using what they learn in service to others
  6. Don’t give up, even when progress is slow and success is uncertain
  7. ….and so on (perpetually repeating numbers 1-6 above)

Doing these things keeps people in a service mindset, making it easier to wait for good things to happen. And, of course, while they are working diligently, they are not just waiting. Without the rest of the context, the quote seems to imply that just “waiting” is enough. 

What are your thoughts about the context of this quote? What other well-known quotes might be missing an important part of the story?

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Ethical Leaders See Their Choices Through All 7 Lenses

Includes case examples and questions.

Click the book cover for a preview.

 

 

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Unleash the Positive Power of Ethical Leadership®

©2017 Leading in Context LLC

 

 

 

Trust Energizes Organizations

 

trust-is-energizing-it-1

By Linda Fisher Thornton

How transformational is the power of trust in organizations? It increases capacity and improves performance. It improves work satisfaction and quality of life: 

“Compared with people at low-trust companies, people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout.”                        

Paul J. Zak, The Neuroscience of Trust, HBR

Trust is no longer considered a “nice to have” element in the effective workplace. It is a “must have” element that energizes the whole organization. Working in a safe high-trust environment, people can do extraordinary things.

On Monday I received a Trust Across America 2017 Top Thought Leaders in Trust award an12317-trust-mag-cover-featured a Lifetime Achievement Award. It is quite an honor to be recognized along with so many notable champions for trust.

See the short articles contributed by the Trust Across America 2017 Top Thought Leaders in Trust: Lifetime Award winners in the latest issue of TRUST! Magazine. This quote is from my piece on What Trust Means to Me on page 13: 

“When people work in a high trust environment, they experience the freedom and space to excel that leads to nothing less than organizational magic.”

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Learn To See Through All 7 Lenses of Ethical Responsibility

Includes case examples and questions.

Click the book cover for a preview.

 

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Unleash the Positive Power of Ethical Leadership®

©2017 Leading in Context LLC

Leaders, Don’t You Care? (9 Red Flags That Tell Employees You Don’t)

By Linda Fisher Thornton

Demonstrating care is one of the hallmark requirements of good leadership. In addition to caring about what happens in our own careers, we must CARE about people, about their success, and about creating a positive work environment. If leaders don’t seem to care, that harms the organization’s culture.

The 9 behaviors below are red flags for employees – pointing out that a leader doesn’t care.

9 Red Flags That Tell Employees You Don’t Care

  1. Being too busy to meet with people
  2. Not showing interest in people or their success
  3. Asking about how someone is doing, then losing interest or becoming distracted when they answer
  4. Breaking promises, not acting on commitments
  5. Telling people you’re sure they’ll figure it out on their own when they come to you for help
  6. Failing to recognize accomplishments and milestones
  7. Asking people to do some of your work, then taking credit for it
  8. Withdrawing during times of change when support is most needed
  9. Making YOUR OWN success more important than THEIRS (missing the point that as a leader, their success is the measure of your own)

All 9 of these choices hurt employees who want to do their best and who want a manager who believes in them. They are behaviors that damage trust, reduce engagement and limit productivity. 

The bottom line? Acting like you don’t care might work if you’re leading a team of robots – but people expect more.

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Prepare Your Leaders For Ethical Leadership Future – Help Them Learn To See Through The 7 Lenses®. 

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Unleash the Positive Power of Ethical Leadership®

©2016 Leading in Context LLC

What Does it Mean to “Be a Leader?”

What-Does-it-Mean-to-Be

By Linda Fisher Thornton

Leadership is not about being “in charge” or standing “at the front of the room” or “exercising personal power.” Authentic ethical leadership flips that paradigm. 

The authentic ethical leader is:

  • Standing beside, encouraging, supporting, guiding
  • Standing in the back offering encouragement
  • Stepping aside when people are capable of doing the work without support
  • Stepping forward to remove obstacles and clear the path for success
  • Taking responsibility and sharing credit
  • Being available and ready to help

This is the work of leadership.

Do not be fooled by someone trying to use power for personal gain. Bottom line — If it’s loud, self-serving and egotistical, it’s not leadership. 

 

Top 100 Leadership Blog

axiombronze

 

 

Prepare Your Leaders For Ethical Leadership Future – Help Them Learn To See Through The 7 Lenses®. 

Click the cover to read a free preview!

 

 

LeadinginContext.com  

Unleash the Positive Power of Ethical Leadership®

©2016 Leading in Context LLC

 

 

5 Insights Into Leadership Development Future (Part 3)

By Linda Fisher Thornton

This is the third installment in a series “5 Insights Into Leadership Development Future” Each post in this series will address a trend in leadership development and offer tangible actions for helping leadersIn case you missed them, here are the previous posts:

Part 1 on Global Trends

Part 2 on Wholeness 

This third post in the series is about the trend toward growth and human developmen– that includes growth in leadership and growth toward becoming a better person. 

We are talking more about the benefits of growth, and there is an awareness that people become better leaders through experience, travel, challenge and struggle. Here’s the bottom line –

There is a vast difference between a leader who KNOWS and a leader who GROWS.

The leader who grows is:

  1. More self-aware
  2. More humble
  3. More willing to adapt
  4. More open to learning
  5. More supportive when others make mistakes as they are learning
  6. Better equipped to support others as they grow
  7. More likely to attract and keep great performers

Today’s leadership development must move away from “infusing people with knowledge” and focus on “helping them grow.”

5 Actions to Take Now

How do we apply the growth trend to the way we develop leaders? 

  1. Give them a sense of what human growth looks like, what it requires and the rewards of taking the journey. 
  2. Let leaders know that the goal is improvement, not perfection, and that they will make mistakes while they are learning (that is part of the learning journey).
  3. Give them clear values to aim for – this helps them orient their growth toward a higher purpose. 
  4. Give leaders activities that cause them to stretch and struggle to make sense out of things – take them outside of their comfort zones – prepare them to handle complex leadership challenges.
  5. Create experiences that expand their understanding of the world and help them understand the struggles of others (this is easier than it used to be – you can travel the world via YouTube).

More to Come: I will be continuing this series with more important trends in leadership development and actions you can take to help your leaders adapt.  Stay tuned for Part 4!

Top 100 Leadership Blog

axiombronze

Prepare Your Leaders For Ethical Leadership Future – Help Them Learn To See Through The 7 Lenses®. 

Includes how ethical expectations are increasing, and what you can do to stay ahead of the curve.

Click the cover to read a free preview!

LeadinginContext.com  

Unleash the Positive Power of Ethical Leadership®

©2016 Leading in Context LLC

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